• TIERED LIST
  • LOGIC
  • ACTION
  • HUMAN

How to assign alumni service tiers with your AI

Connect your alumni database to your AI client once. From there, your agent handles the heavy lifting of categorizing graduates into support tiers.

Ask AI about this page

Short answer

How can I use AI to tier my alumni support?

Your AI reads your graduation records and engagement logs to recommend support levels for each person. You get a categorized list of alumni ready for targeted outreach.

Tiering outcomes

Where your data lands.

The AI processes your data to produce these four results.

TIERED LIST

Categorized alumni groups

The AI groups graduates into specific tiers based on their activity. You get a clear view of who needs high-touch support and who needs automated check-ins.

LOGIC

Data-backed reasoning

Every recommendation includes the specific engagement metrics or graduation dates that triggered the tier assignment. You'll see exactly why someone was flagged for premium support.

ACTION

Ready-to-use segments

The AI organizes the data so you can immediately move these groups into your email or CRM tools. It turns raw engagement numbers into actionable cohorts.

HUMAN

Manual overrides

The AI suggests the tiers, but you make the final call. You can review the recommendations and adjust any tier before you start your outreach.

The workflow

What your AI does when the data arrives.

The AI acts as a data analyst that bridges the gap between your raw alumni records and your support strategy.

  1. Ingest alumni data

    Your agent pulls the latest graduation dates and interaction history from your connected database.

    recommend_support_tiers

  2. Analyze engagement

    The AI looks for patterns in how often alumni interact with your program resources.

    recommend_support_tiers

  3. Calculate tiers

    The agent applies your specific logic to match each individual to a support level.

    recommend_support_tiers

  4. Generate report

    The AI presents a structured list of alumni and their suggested tiers for your review.

    recommend_support_tiers

Try it

Copy these to start.

Use these prompts to kick off the tiering process.

Starting points

These are starting points. Swap out the specific names of your spreadsheets or databases to match your actual setup.

Accelerator Support Engine Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_CmEmJ6iBvhdiimRrzc0t1BQFFJngPtQ0wDRTRHlP/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Accelerator Support Engine capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "accelerator-post-program-support-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_CmEmJ6iBvhdiimRrzc0t1BQFFJngPtQ0wDRTRHlP/mcp"
    }
  }
}
Copy into chat04

  • Recommend support tiers for the alumni listed in my 'Graduation_2023' sheet.

  • Based on the engagement data in my CRM, which alumni should be in the 'Premium Support' tier?

  • Look at my alumni engagement log and suggest tiers for everyone who graduated after 2021.

  • Review the recent activity in my alumni database and group them into support levels.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Accelerator Post-Program Support once, then ask.

You only need to link the MCP to your client once. Your login credentials stay encrypted and secure on our side.

Connect Accelerator Post-Program Support to your AI

FAQ

How the tiering works

  • 01

    Can the AI change my database records directly?

    No. The AI only reads your data to make recommendations. It does not write or overwrite your original records.

  • 02

    Does the AI decide the tiers on its own?

    The AI suggests tiers based on the data it sees, but you retain full control to approve or change them.

  • 03

    What data does the AI need to see?

    It needs access to your alumni graduation dates and engagement or interaction logs.

  • 04

    Can I set custom rules for the tiers?

    Yes. You can tell your AI client exactly what criteria to use when it runs the recommendation tool.

  • 05

    Will the AI delete any alumni profiles?

    No. This MCP does not have any tools for deleting data.

  • More questions about Accelerator Post-Program Support? The Connector page answers them. See everything the Accelerator Post-Program Support Connector can do

Connect Accelerator Support Engine to Claude, Cursor, ChatGPT & more