• SCORE
  • TRENDS
  • INSIGHTS
  • HUMAN

How to monitor NPS statistics with your AI

Connect AskNicely to your AI client once. From then on, you can pull score summaries and sentiment trends through simple chat commands.

Ask AI about this page

Short answer

How can I monitor NPS statistics with my AI?

Your AI uses the AskNicely MCP to pull aggregate scores and sentiment data directly from your account. You get immediate summaries of your Net Promoter Score and can track how customer feelings shift over time. You'll see the specific data points below.

The outcomes

What you get from your AI

The AI handles the data crunching so you can focus on the feedback.

SCORE

Instant NPS summaries

The AI pulls your current aggregate Net Promoter Score. You get a clear number without logging into a dashboard.

TRENDS

Sentiment tracking

Your agent identifies shifts in customer sentiment. You'll see if things are improving or dipping in real time.

INSIGHTS

Pattern recognition

The AI looks for recurring themes in your feedback. It highlights what customers are actually talking about.

HUMAN

Actionable follow-ups

The AI flags specific feedback that needs a person to step in. You decide how to respond to the customers.

The workflow

What your AI does when the data arrives.

The AI acts as a bridge between your AskNicely data and your chat interface.

  1. Fetch data

    The AI reaches into AskNicely to grab your latest customer responses and scores.

    get_statistics

  2. Calculate scores

    It processes the raw numbers to find your current aggregate Net Promoter Score.

    get_statistics

  3. Analyze sentiment

    The agent reads through the text of the feedback to find trends in how people feel.

    get_statistics

  4. Summarize findings

    The AI condenses the statistics into a plain English report for you to read.

    get_statistics

Try it

Copy these to start.

Use these lines to get moving immediately.

Starting points

These are basic prompts. Swap out the specific timeframes or metrics to get exactly what you need.

AskNicely Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_zcs3pG9ScmvWOKkXiUbTNknltMVo7xix1MiH7u8D/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — AskNicely capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "asknicely-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_zcs3pG9ScmvWOKkXiUbTNknltMVo7xix1MiH7u8D/mcp"
    }
  }
}
Copy into chat04

  • What is my current aggregate NPS in AskNicely?

  • Summarize the recent sentiment trends from my latest AskNicely feedback.

  • Show me the NPS statistics for the last month.

  • Are there any specific sentiment shifts I should know about in my AskNicely data?

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect AskNicely once, then ask.

Click the link to connect your account. Your credentials stay encrypted, and you can start chatting with your data immediately.

Connect AskNicely to your AI

FAQ

How this task behaves

  • 01

    Can the AI change my NPS scores?

    No. The AI only reads data from AskNicely. It cannot edit, delete, or modify your scores or customer responses.

  • 02

    Does the AI automatically reply to customers?

    No. The AI provides summaries and insights, but it does not send messages or replies to your customers.

  • 03

    How often does the AI see new data?

    The AI sees whatever is currently available in your AskNicely account at the moment you ask the question.

  • 04

    Can I ask for specific time ranges?

    Yes. You can ask for statistics from specific months, weeks, or days depending on your available data.

  • 05

    Do I need to keep the AskNicely tab open?

    No. Once the MCP is connected, your AI client handles the communication in the background.

  • More questions about AskNicely? The Connector page answers them. See everything the AskNicely Connector can do

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