• ERROR
  • STATUS
  • STATS
  • HUMAN

How to troubleshoot email delivery with your AI

Connect Brevo to your agent to turn raw event logs into clear answers about delivery failures.

Ask AI about this page

Short answer

Why did my transactional email fail to deliver?

Your agent investigates the failure by pulling real-time event logs and specific email data from Brevo. It identifies the exact bounce reason or delivery error so you can fix the issue immediately. You'll see the specific error codes and recipient status below.

Where every issue lands.

Troubleshooting outcomes

The AI categorizes your delivery data into actionable insights.

ERROR

Bounce analysis

The agent uses event logs to pinpoint why a message hit a hard bounce or a soft bounce. You get the specific reason provided by the recipient's mail server.

STATUS

Delivery tracking

Your agent checks the current state of a specific transactional message. You'll know if it's pending, delivered, or blocked.

STATS

Trend detection

The agent pulls aggregate statistics to see if a sudden spike in failures indicates a larger reputation issue. You get a clear view of your recent delivery health.

HUMAN

Manual fixes

The AI identifies the problem, but you must decide whether to update your mailing list or adjust your sending frequency. It flags the issues that require your direct intervention.

The workflow

What your AI does when a delivery fails.

Instead of digging through the Brevo dashboard, your agent does the heavy lifting for you.

  1. Identify the failure

    The agent scans recent activity to find specific error events related to your transactional messages.

    list_events

  2. Analyze the error

    It pulls the specific details for a failed message to see the exact bounce reason or SMTP error.

    get_transactional_email

  3. Check delivery health

    The agent looks at broader delivery patterns to see if the failure is an isolated incident or a trend.

    get_email_statistics_events

  4. Summarize findings

    The agent compiles the logs and error codes into a plain English explanation of what went wrong.

    list_events

Try it

Copy these to start.

Use these prompts to begin your investigation.

Starting points

Replace the bracketed info with your specific email IDs or timeframes.

Brevo Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_rOuevYMQ2Err4rhKHGRyVkcVRIOZfSv2dkUMnh20/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Brevo capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "brevo-alternative-1-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_rOuevYMQ2Err4rhKHGRyVkcVRIOZfSv2dkUMnh20/mcp"
    }
  }
}
Copy into chat04

  • Why did the transactional email with ID [ID] fail to deliver?

  • Show me the recent delivery error events from Brevo for the last hour.

  • Check the email statistics for my recent transactional campaign to see if bounce rates are rising.

  • List all the recent bounce events so I can see why my messages are being rejected.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Brevo once, then ask.

Just link your Brevo account. Your credentials stay encrypted, and you can immediately start asking your agent about your email logs.

Connect Brevo to your AI

FAQ

How this task behaves

  • 01

    Can the AI send emails through Brevo?

    No. This MCP is designed to read event logs and email data for troubleshooting. It cannot trigger new sends.

  • 02

    Can the AI fix a bounced email address?

    No. The AI can identify which addresses bounced, but you must manually update your contact lists or database.

  • 03

    Does the AI see my full email content?

    The agent can access transactional email data to troubleshoot delivery, but it only accesses the fields provided by the Brevo API.

  • 04

    How real-time is the data?

    The agent pulls data directly from Brevo's event logs, so you see the most recent delivery events available in your account.

  • 05

    Can the AI delete failed events?

    No. The agent only has read access to your event logs and statistics. It cannot modify or delete any data in Brevo.

  • More questions about Brevo? The Connector page answers them. See everything the Brevo Connector can do

Connect Brevo to Claude, Cursor, ChatGPT & more