• EMAIL
  • SMS
  • WHATSAPP
  • HUMAN

How to send multi-channel messages with your AI

Connect Brevo to your agent to handle outbound communications. Once connected, you can trigger messages across different channels just by asking.

Ask AI about this page

Short answer

How can I send emails, SMS, and WhatsApp messages via my AI?

Your agent uses the Brevo MCP to dispatch messages through your preferred channel. You simply tell your agent who to contact and what to say, and it handles the delivery. You'll see exactly how it works below.

Message delivery.

Where your messages land.

Your agent handles the heavy lifting of message delivery across three specific channels.

EMAIL

Transactional emails

The agent sends specific emails to your contacts. You get confirmation that the message hit their inbox.

SMS

Text messages

Your agent sends SMS alerts or updates directly to phone numbers. This keeps your users informed on the go.

WHATSAPP

WhatsApp messages

The agent uses WhatsApp to reach users on their preferred messaging app. It's a direct way to handle conversational updates.

HUMAN

Manual review

If a message needs a personal touch, you decide when to step in. The AI won't bypass your oversight for sensitive communications.

The workflow

What your AI does when a message is requested.

The agent translates your natural language instructions into specific API calls to Brevo.

  1. Route the request

    The agent looks at your request to determine if you want an email, a text, or a WhatsApp message.

    send_transactional_emailsend_transactional_smssend_whatsapp_message

  2. Dispatch email

    The agent executes the delivery of a transactional email to the recipient's address.

    send_transactional_email

  3. Dispatch SMS

    The agent sends a text message to the provided phone number.

    send_transactional_sms

  4. Dispatch WhatsApp

    The agent pushes a message through the WhatsApp channel to the user.

    send_whatsapp_message

Try it

Copy these to start.

Use these prompts to trigger your first messages.

Starting points

Swap the bracketed info with your actual contact details and message text.

Brevo Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_rOuevYMQ2Err4rhKHGRyVkcVRIOZfSv2dkUMnh20/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Brevo capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "brevo-alternative-1-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_rOuevYMQ2Err4rhKHGRyVkcVRIOZfSv2dkUMnh20/mcp"
    }
  }
}
Copy into chat04

  • Send a transactional email to user@example.com saying their order is ready.

  • Send an SMS to +15551234567 letting them know the appointment is confirmed.

  • Send a WhatsApp message to +15559876543 with the tracking link for their package.

  • Send an email to the customer list regarding the new shipping policy.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Brevo once, then ask.

Log in to your Brevo account through the secure connection window. Once linked, your agent has the tools it needs to start messaging.

Connect Brevo to your AI

FAQ

How the messaging behaves

  • 01

    Can the AI send marketing newsletters?

    No. This connector is strictly for transactional messages like receipts or alerts.

  • 02

    Does the AI decide which channel is best?

    No. You must specify if you want an email, SMS, or WhatsApp message in your prompt.

  • 03

    Can the AI delete my Brevo contacts?

    No. The available tools only allow for sending messages, not managing or deleting contact lists.

  • 04

    Will the AI send messages without me seeing them?

    The AI sends the message as soon as it processes your command. You can ask it to draft the message first if you want to review it.

  • 05

    Can I send messages to multiple people at once?

    Yes, as long as you provide the specific contact details for each recipient in your request.

  • More questions about Brevo? See everything the Brevo Connector can do

Connect Brevo to Claude, Cursor, ChatGPT & more