• WHATSAPP
  • SMS
  • AUTOMATION
  • HUMAN

How to send WhatsApp and SMS notifications with your AI

Connect Clickatell to your AI client to trigger direct messages. Your agent handles the delivery via WhatsApp or SMS based on your instructions.

Ask AI about this page

Short answer

How can my AI send WhatsApp and SMS messages?

Your AI uses the Clickatell MCP to send text messages and WhatsApp notifications to specific phone numbers. It can pull from your existing WhatsApp templates or send plain SMS. You'll see the specific messaging outcomes below.

Messaging outcomes

Where your messages land

The AI routes your requests to the right channel.

WHATSAPP

Template-based messaging

The AI selects a pre-approved template and fills in the variables. This keeps your WhatsApp messages consistent and compliant.

SMS

Standard text delivery

Your agent sends direct SMS messages to any mobile number. This works for quick alerts or simple notifications.

AUTOMATION

Triggered alerts

The AI monitors your data and sends messages when specific conditions are met. You get real-time communication without manual typing.

HUMAN

Manual review

You decide when the AI should stop and ask for permission. This keeps sensitive or high-stakes messages under your control.

The workflow

What your AI does when <the thing arrives>.

The AI manages the connection between your instructions and the Clickatell gateway.

  1. Identify templates

    The agent looks through your available WhatsApp templates to find the right one for the task.

    list_whatsapp_templates

  2. Compose message

    Your AI drafts the specific text or fills the template variables with the correct user data.

    send_whatsapp

  3. Send WhatsApp

    The agent pushes the formatted template message to the recipient's phone.

    send_whatsapp

  4. Send SMS

    If a WhatsApp message isn't appropriate, the AI sends a standard text message instead.

    send_sms

Try it

Copy these to start.

Use these prompts to trigger your first messages.

Starting points

These are basic commands. Replace the bracketed info with your actual contact details or template names.

Clickatell Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_cqUDK5nBcrXrN8eCqkbp1WrM2ukSvyKFzR3I7orq/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Clickatell capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "clickatell-alternative-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_cqUDK5nBcrXrN8eCqkbp1WrM2ukSvyKFzR3I7orq/mcp"
    }
  }
}
Copy into chat04

  • Send a WhatsApp message to +1234567890 using the 'welcome_user' template.

  • Check my available WhatsApp templates so I know what I can send.

  • Send an SMS to +1987654321 saying the order has shipped.

  • Look at my contact list and send a WhatsApp notification to the person with the email test@example.com.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Clickatell once, then ask.

You only need to link your Clickatell account once. Your credentials stay encrypted and secure, and you can immediately start giving your AI instructions.

Connect Clickatell to your AI

FAQ

How this task behaves

  • 01

    Can the AI send messages without my permission?

    No. You control the workflow and decide if the AI should send messages immediately or draft them for your review first.

  • 02

    Can the AI change my WhatsApp templates?

    No. The AI can only list and use existing templates. It cannot edit or create new ones in Clickatell.

  • 03

    Does the AI handle the phone number formatting?

    Yes. You can provide the number, and the AI will use it to target the correct recipient via the tools.

  • 04

    Can the AI send images via WhatsApp?

    No. The current tools only support text-based messages and template-based WhatsApp messages.

  • 05

    Can the AI delete sent messages?

    No. Once a message is sent through the Clickatell gateway, the AI has no tool to retract or delete it.

  • More questions about Clickatell? The Connector page answers them. See everything the Clickatell Connector can do

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