• DELIVERY
  • VALIDATION
  • LOGS
  • HUMAN

How to automate user verification with your AI

Connect Cloopen to your AI client to handle identity checks. Once linked, your agent manages the delivery and checking of verification codes.

Ask AI about this page

Short answer

How can I automate user verification with my AI?

Your AI uses Cloopen to send SMS or voice codes to users and then checks if the correct code was received. This allows your agent to handle the identity loop without manual intervention. You'll see how the AI manages the delivery and verification steps below.

Verification outcomes

Where verification lands.

The AI handles the heavy lifting of the identity loop.

DELIVERY

Codes sent instantly

The AI triggers the specific SMS or voice call needed for the user. You get confirmation that the message is on its way.

VALIDATION

Code status checked

Your agent looks up the sent codes to see if they match what the user provided. This closes the loop on the identity check.

LOGS

Verification history

The AI can pull lists of voice codes to audit what was sent. This keeps a record of all identity attempts.

HUMAN

Manual intervention

If a code fails to arrive or a user can't verify, the AI flags the issue. You step in to resolve the specific user problem.

The workflow

What your AI does when a verification request arrives.

The AI takes over the communication and checking process once you give it the command.

  1. Trigger the code

    The AI sends a text or voice message to the user's phone to start the process.

    send_sms

  2. Check voice codes

    The AI retrieves the list of voice-based verification codes to prepare for the check.

    list_voice_codes

  3. Verify the SMS

    The AI looks up the specific SMS code to see if it matches the user's input.

    query_sms

  4. Confirm identity

    The AI compares the results and tells you if the user is verified or if you need to help them.

    query_sms

Try it

Copy these to start.

Use these prompts to kick off the verification process.

Starting points

These are starting points. Swap out the phone numbers and specific code types to match your actual user data.

Cloopen / 容联云 Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_HIm3EcgepF4JSYNYvUxwNKb4DajkrKXp6FmURn3D/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Cloopen / 容联云 capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "cloopen-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_HIm3EcgepF4JSYNYvUxwNKb4DajkrKXp6FmURn3D/mcp"
    }
  }
}
Copy into chat04

  • Send an SMS verification code to +15550102030.

  • List the recent voice codes sent to the user in my contact sheet.

  • Check if the SMS code sent to the user in my CRM was received.

  • Verify the identity of the user with phone number +15550199887 using a voice code.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Cloopen once, then ask.

Just link your account once. Your credentials stay encrypted, and you can immediately start asking your agent to handle codes.

Connect Cloopen to your AI

FAQ

How the verification task behaves

  • 01

    Can the AI make a phone call to the user?

    Yes, the AI can trigger voice-based verification codes through the connector.

  • 02

    Can the AI change my Cloopen account settings?

    No. The AI only has permission to send, list, and query codes. It cannot modify your account configuration.

  • 03

    Can the AI delete sent SMS logs?

    No. The tools only allow for sending and querying data, not deleting it.

  • 04

    How does the AI know if a code was successful?

    The AI uses the query tools to check the status of the sent messages against the user's input.

  • 05

    Does the AI handle the actual voice conversation?

    No. The AI triggers the voice code delivery, but the actual verbal interaction is handled by the Cloopen voice service.

  • More questions about Cloopen? The Connector page answers them. See everything the Cloopen Connector can do

Connect Cloopen / 容联云 to Claude, Cursor, ChatGPT & more