• AUDIT
  • PROFILE
  • SEGMENT
  • HUMAN

How to map customer journeys with your AI

Connect Cometly to your AI client to turn raw event logs into clear movement patterns. Once connected, your agent handles the heavy lifting of data retrieval.

Ask AI about this page

Short answer

How can I use AI to track my customer journeys?

Your AI uses Cometly to pull specific contact details and their associated event history. This lets you ask questions about how individual users interact with your funnel over time.

Where every insight lands.

The outcomes of your analysis

The AI processes the raw data and organizes it into these specific views.

AUDIT

Funnel leak detection

The AI identifies where contacts drop off between specific events. You get a clear picture of where your conversion path breaks.

PROFILE

Individual user histories

Your agent builds a timeline for a single contact. You see every touchpoint that led to a specific action.

SEGMENT

Behavioral groupings

The AI groups contacts based on shared event patterns. This helps you find clusters of users who behave similarly.

HUMAN

Strategic decisions

The AI provides the data, but you decide how to change your marketing strategy. You interpret the patterns to fix the leaks.

The workflow

What your AI does when the data arrives.

The AI acts as a bridge between your marketing data and your questions.

  1. Identify targets

    The AI finds the specific people you want to analyze by pulling their details.

    list_contacts

  2. Trace activity

    The agent looks up the specific actions and touchpoints tied to those people.

    list_events

  3. Reconstruct paths

    The AI sequences these events into a chronological journey for each user.

    list_events

  4. Summarize findings

    The agent translates the raw event logs into a readable summary of user behavior.

    list_contactslist_events

Try it

Copy these to start.

Use these prompts to begin your analysis.

Starting points

Swap out the bracketed info for your actual contact IDs or event names.

Cometly Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_tjnAcuMoJeFSwhAva5qM5OWI0AXcggv03WnqKGLv/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Cometly capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "cometly-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_tjnAcuMoJeFSwhAva5qM5OWI0AXcggv03WnqKGLv/mcp"
    }
  }
}
Copy into chat04

  • Show me the recent event history for contact ID 98765.

  • List all contacts who triggered the 'checkout_started' event in the last week.

  • Map the journey for the user with email user@example.com from their first click to purchase.

  • Find all contacts who have completed the 'sign_up' event but haven't triggered 'app_open' yet.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Cometly once, then ask.

Just link your account once. Your credentials stay encrypted, and you can immediately start asking your AI about your marketing data.

Connect Cometly to your AI

FAQ

How this task behaves

  • 01

    Can the AI delete contacts in Cometly?

    No. The AI only has permission to read contact and event data.

  • 02

    Can I use this to send emails to customers?

    No. This MCP is designed for data retrieval and journey mapping, not for sending messages.

  • 03

    Does the AI see all my customer data?

    The AI only accesses the data required to answer your specific questions through the provided tools.

  • 04

    Can the AI update contact properties?

    No. The current tools only allow for listing contacts and events.

  • 05

    How does the AI know which events belong to which person?

    It uses the event data to match specific actions back to the unique identifiers in your contact list.

  • More questions about Cometly? The Connector page answers them. See everything the Cometly Connector can do

Connect Cometly to Claude, Cursor, ChatGPT & more