• SEGMENTED
  • CLEANED
  • VERIFIED
  • SYNCED

How to segment and tag leads with your AI

Connect Customers.ai to your agent to manage contact tags and organize your database through natural language.

Ask AI about this page

Short answer

How can I segment and tag leads using my AI?

Your agent searches your contact list and applies or removes tags based on your instructions. This keeps your audience segments updated without manual data entry. You'll get organized lists ready for your next campaign.

Targeted outcomes.

Where your data lands.

The AI moves contacts into specific groups based on the tags you define.

SEGMENTED

Targeted audience lists

The AI identifies contacts matching your criteria and adds specific tags. You get clean segments for your email or ad campaigns.

CLEANED

Removed outdated tags

Your agent strips away old or irrelevant tags from contacts. This prevents you from sending the wrong messages to the wrong people.

VERIFIED

Human review needed

You decide which contacts qualify for high-value tags. The AI flags potential matches, but you keep final control over sensitive segments.

SYNCED

Triggered workflows

Once tags are applied, your existing marketing tools react to the changes. Your automation runs automatically based on the AI's work.

The workflow

What your AI does when you ask to segment leads.

The agent handles the heavy lifting of scanning and updating your database.

  1. Find the right people

    The agent scans your entire contact list to find individuals that meet your specific requirements.

    search_contacts
  2. Group your audience

    The agent applies a new label to every contact that matches your search criteria.

    add_tag_to_contact
  3. Clean up segments

    The agent removes tags from contacts that no longer fit your target profile.

    remove_tag_from_contact
  4. Confirm the changes

    The agent reports back on which contacts were updated so you can verify the work.

    search_contacts

Try it

Copy these to start.

Use these prompts to begin managing your leads immediately.

Starting points

Replace the bracketed text with your actual contact names or tag names.

Customers.ai Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_lGINU3IYv8gTeL0cmcMWkTmAhyDIJhWuWFKMc5nQ/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Customers.ai capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "customersai-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_lGINU3IYv8gTeL0cmcMWkTmAhyDIJhWuWFKMc5nQ/mcp"
    }
  }
}
Copy into chat04
  • Search my contacts for anyone with a 'Lead' tag and add a 'Qualified' tag to them.

  • Find all contacts in my list that don't have the 'Customer' tag and add it.

  • Remove the 'Prospect' tag from everyone who now has the 'Client' tag.

  • Search for contacts from 'Acme Corp' and add a tag called 'Target Account'.

  • Claude
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  • JetBrains
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Start here

Connect Customers.ai once, then ask.

Just link your account once. Your credentials stay encrypted, and you can start chatting with your data right away.

Connect Customers.ai to your AI

FAQ

How this task behaves.

  • 01

    Can the AI delete contacts from my database?

    No. The AI can only add or remove tags; it cannot delete contact records.

  • 02

    Will the AI change my contact's email addresses?

    No. The tools are limited to searching and managing tags.

  • 03

    How does the AI know which contacts to tag?

    It uses the search tool to find contacts that match your specific description before applying tags.

  • 04

    Can I undo a tagging action?

    Yes, you can simply ask your agent to remove the tag it just added.

  • 05

    Does the AI work with my existing email automation?

    Yes, once the AI updates a tag, your other tools can trigger workflows based on that change.

  • More questions about Customers.ai? See everything the Customers.ai Connector can do

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