• TRENDS
  • BATCHES
  • REPORTS
  • HUMAN

How to analyze customer sentiment trends with your AI

Connect Deep Talk to your AI client to process large batches of feedback. You can then track how customer moods change over time.

Ask AI about this page

Short answer

How can I use my AI to track customer sentiment trends?

You can send bulk datasets to your AI for sentiment scoring. This lets you spot mood shifts across thousands of entries at once. You'll see the specific steps to set this up below.

The outcomes

What you get from sentiment analysis

Running these tasks turns raw feedback into clear mood data.

TRENDS

Identify mood shifts

The AI flags when sentiment moves from positive to negative. You'll see exactly when customer frustration starts to climb.

BATCHES

Process bulk data

Instead of checking one-by-one, you run large groups of reviews. This gives you a high-level view of your whole customer base.

REPORTS

Track job status

You can check on the progress of long-running sentiment jobs. This keeps you updated on when your data is ready for review.

HUMAN

Verify edge cases

The AI handles the heavy lifting, but you decide which specific outliers or nuanced complaints need a personal response.

The workflow

What your AI does when the data arrives.

The AI handles the heavy lifting of processing text so you can focus on the meaning.

  1. Start the analysis

    Your AI sends your collection of customer feedback to the connector to begin the scoring process.

    create_batch_prediction

  2. Monitor progress

    If you are processing thousands of rows, your AI checks the status of the job to see if it is finished.

    get_batch_prediction

  3. Review all jobs

    You can ask your AI to look back at previous sentiment runs to compare current moods against older data.

    list_batch_predictions

  4. Extract insights

    Once the job is done, your AI reads the results to tell you exactly what customers are feeling.

    get_batch_prediction

Try it

Copy these to start.

Use these prompts to kick off your first sentiment analysis.

Starting points

These are just ways to start the conversation. Swap out the bracketed text for your actual data sources.

Deep Talk Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_p1r9lyvKUygLDYkDHtS0iQrZChD9ZM45aBPc7pHA/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Deep Talk capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "deep-talk-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_p1r9lyvKUygLDYkDHtS0iQrZChD9ZM45aBPc7pHA/mcp"
    }
  }
}
Copy into chat04

  • Run a sentiment prediction on the feedback in my 'Q3_Reviews' Google Sheet.

  • Check the status of my last sentiment batch prediction to see if it's done.

  • List my recent batch predictions and tell me if the customer mood is improving.

  • Analyze the sentiment for the latest batch of support tickets from my Zendesk export.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Deep Talk once, then ask.

Just click the link to connect. Your credentials stay encrypted and private, and you can immediately start talking to your AI about your data.

Connect Deep Talk to your AI

FAQ

How this task behaves

  • 01

    Can the AI automatically reply to negative reviews?

    No. The AI only predicts sentiment and analyzes trends. You must handle all customer communications yourself.

  • 02

    How many reviews can I analyze at once?

    The AI uses batch predictions to handle large datasets, allowing you to process massive amounts of text in a single job.

  • 03

    Does the AI delete my original feedback data?

    No. The AI only reads the data you provide to generate predictions. It cannot modify or delete your source files.

  • 04

    Can I see the progress of a large sentiment job?

    Yes. You can ask your AI to check the status of a specific prediction job while it is running.

  • 05

    Will the AI change the sentiment scores once they are generated?

    No. The scores are based on the data provided during the prediction run and cannot be edited by the AI.

  • More questions about Deep Talk? The Connector page answers them. See everything the Deep Talk Connector can do

Connect Deep Talk to Claude, Cursor, ChatGPT & more