• SENT
  • LISTED
  • REVIEW
  • ERROR

How to send personalized WhatsApp templates with your AI

Connect DoubleTick to your AI client to automate your messaging. Once connected, your agent handles the template selection and variable mapping for you.

Ask AI about this page

Short answer

How can I send personalized WhatsApp messages using my AI?

Your AI uses the DoubleTick MCP to fetch your approved WhatsApp templates and inject specific customer data into the placeholders. This lets you send custom messages without manual copy-pasting. You'll see exactly how the agent maps your data to the template variables below.

The outcomes

Where your requests land

Depending on what you ask, your AI will produce one of these results.

SENT

Message delivered

The AI successfully mapped your data to a template and triggered the send command. The message is now in your customer's WhatsApp inbox.

LISTED

Templates retrieved

The AI pulls your current library of approved WhatsApp templates. You can then pick one or ask the agent to suggest the best fit for your goal.

REVIEW

Human intervention needed

If the AI can't find a matching template or the data is missing, it will stop and ask you for clarification or the correct template name.

ERROR

Action failed

If a template is rejected by WhatsApp or a variable is invalid, the AI reports the specific error so you can fix it.

The workflow

What your AI does when you ask to send a message.

The AI handles the technical handshake between your instructions and the WhatsApp API.

  1. Fetch templates

    The agent looks through your DoubleTick account to find all available, pre-approved WhatsApp templates.

    list_templates

  2. Match variables

    The AI identifies the dynamic placeholders in your chosen template and matches them to the contact info you provided.

    list_templates

  3. Execute send

    Once the template and variables are ready, the agent sends the final message to the recipient.

    send_template_message

  4. Confirm delivery

    The AI checks the response from the API to ensure the message was accepted for delivery.

    send_template_message

Try it

Copy these to start.

Use these prompts to trigger the DoubleTick MCP.

Starting points

These are basic starting points. You should swap out the contact names and template names with your actual data.

DoubleTick Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_XKpqQxWYE7qhiFmUOuVWaK5lnE4NRsAzUKTb0ZT4/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — DoubleTick capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "doubletick-alternative-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_XKpqQxWYE7qhiFmUOuVWaK5lnE4NRsAzUKTb0ZT4/mcp"
    }
  }
}
Copy into chat04

  • List my available WhatsApp templates from DoubleTick.

  • Send the 'order_update' template to +1234567890 using the name 'Alex'.

  • Find a template in DoubleTick for sending shipping notifications.

  • Send a personalized welcome message to the contact in my Google Sheet using my approved WhatsApp templates.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect DoubleTick once, then ask.

Click the link below to link your account. Your credentials stay encrypted, and you can immediately start chatting with your AI about your WhatsApp campaigns.

Connect DoubleTick to your AI

FAQ

Common questions about DoubleTick

  • 01

    Can the AI create new WhatsApp templates?

    No. The AI can only select and use templates that have already been created and approved in your DoubleTick dashboard.

  • 02

    Does the AI decide which contact to message?

    The AI only messages the contacts you specify in your prompt or the contacts you've provided in your context.

  • 03

    Can the AI send regular text messages?

    No. This MCP is specifically for sending approved WhatsApp templates.

  • 04

    Will the AI send a message without me seeing it?

    The AI performs the action immediately once you give the command. It does not hold messages in a draft folder unless you specifically ask it to draft something first.

  • 05

    What happens if a template variable is missing?

    The send command will fail if the required data for a placeholder isn't provided, and the AI will tell you what is missing.

  • More questions about DoubleTick? The Connector page answers them. See everything the DoubleTick Connector can do

Connect DoubleTick to Claude, Cursor, ChatGPT & more