• MODIFICATION
  • CANCELLATION
  • RETRIEVAL
  • HUMAN

How to manage travel bookings with your AI

Connect Duffel to your AI client to handle trip changes and cancellations without leaving your chat interface.

Ask AI about this page

Short answer

Can I change or cancel my flights and hotels with AI?

Yes. Once connected, your AI can pull up your current itineraries, modify flight details, or cancel orders entirely. You'll get real-time updates on the status of your changes.

Possible outcomes

What you can do with your agent

Your AI uses Duffel to execute these specific booking actions.

MODIFICATION

Update trip details

Your agent finds your existing flight or hotel reservation and applies changes to the itinerary. You get the updated details immediately.

CANCELLATION

Cancel existing orders

If plans change, tell your agent to cancel a booking. It processes the request through the provider and confirms the cancellation.

RETRIEVAL

View current bookings

Ask your agent for a list of your upcoming trips. It pulls all active orders so you can see exactly what is on your schedule.

HUMAN

Manual intervention

If a specific airline policy prevents an automated change, your agent will tell you. You'll then need to handle that specific request through the provider's site.

The workflow

What your AI does when the request arrives.

The agent follows a logical path to find, verify, and then act on your travel data.

  1. Locate the booking

    The agent first scans your recent activity to find the specific flight or hotel reservation you're talking about.

    list_orders

  2. Verify details

    It pulls the full specifics of the order to ensure the change or cancellation matches the correct passenger and itinerary.

    get_order

  3. Apply changes

    Once you confirm, the agent sends the update request to modify the flight or hotel reservation.

    change_order

  4. Finalize cancellation

    If you need to scrap the trip, the agent executes the command to void the booking.

    cancel_order

Try it

Copy these to start.

Use these prompts to trigger actions in your chat.

Starting points

These are just ways to kick off the conversation. Swap out the flight numbers or hotel names with your actual booking info.

Duffel Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_DXbnZgdFixvv7n6I8hmHhoxrzI0JPZIn6jFhQB1n/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Duffel capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "duffel-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_DXbnZgdFixvv7n6I8hmHhoxrzI0JPZIn6jFhQB1n/mcp"
    }
  }
}
Copy into chat04

  • Show me all my current flight orders.

  • Can you change my flight from London to Paris on the order ending in 4592?

  • I need to cancel my hotel reservation for this weekend.

  • Get the details for my upcoming flight to New York.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Duffel once, then ask.

Log in to your account via the link below. Your credentials stay encrypted, and you can immediately start managing trips in your preferred AI client.

Connect Duffel to your AI

FAQ

How this task behaves

  • 01

    Can the AI create a brand new flight booking?

    No. This specific setup is for managing, changing, or canceling existing orders.

  • 02

    What happens if a flight is non-refundable?

    The agent will attempt the cancellation, but if the provider's rules block it, the agent will report that the action cannot be completed.

  • 03

    Does the AI handle the payment for changes?

    No. The agent manages the order data, but you'll handle any necessary payment or fare difference through the provider's standard process.

  • 04

    Can I see my past trips from last year?

    Yes, as long as those orders are still accessible in your Duffel account history.

  • 05

    Will the AI delete my account?

    No. The agent only has permission to interact with specific orders, not your account settings or profile.

  • More questions about Duffel? See everything the Duffel Connector can do

Connect Duffel to Claude, Cursor, ChatGPT & more