• VERIFIED
  • RESOLVED
  • PENDING
  • HUMAN

How to verify attendee registration and orders with your AI

Connect Eventcube to your agent to handle registration inquiries. Your AI handles the lookup and follow-up work for you.

Ask AI about this page

Short answer

How do I check if someone registered and resend their receipt?

Your agent pulls order data to confirm a customer's status and can trigger a new confirmation email immediately. You'll see how the agent handles lookups and follow-ups below.

Support outcomes

Where every request lands.

The AI sorts incoming questions into these specific outcomes based on the customer's needs.

VERIFIED

Confirmed registration

The AI finds the specific order in the system. You get a clear confirmation that the attendee is in the database.

RESOLVED

Sent new receipt

The AI triggers a fresh confirmation email. The customer gets their proof of purchase without you lifting a finger.

PENDING

Missing order data

If the AI can't find a matching order, it flags the issue. You'll need to check the customer's email or name manually.

HUMAN

Complex disputes

For refund requests or billing errors, the AI hands the conversation back to you. It only handles lookups and resends.

The workflow

What your AI does when a registration question arrives.

Your agent acts as the first line of support by pulling data and taking direct action.

  1. Identify the customer

    The agent takes the name or email provided in the chat and searches the Eventcube database.

    get_order

  2. Confirm order status

    It checks if the order exists and if the registration is valid.

    get_order

  3. Resend the receipt

    If the customer can't find their email, the agent sends a new copy to their inbox.

    resend_order_confirmation

  4. Report back

    The agent tells you exactly what it found or if it successfully sent the email.

    resend_order_confirmation

Try it

Copy these to start.

Use these prompts to trigger the Eventcube tools.

Starting points

Swap the bracketed info with the actual customer details from your chat.

Eventcube Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_OjjzfhbRNOWJbCQAJyETWPRZ90kcWmZWctpqWBvA/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Eventcube capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "eventcube-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_OjjzfhbRNOWJbCQAJyETWPRZ90kcWmZWctpqWBvA/mcp"
    }
  }
}
Copy into chat04

  • Can you check if there is an order for Sarah Jenkins?

  • Find the order for order ID #99281 and tell me the status.

  • The customer at mike@example.com lost their receipt. Can you resend it?

  • Check the registration for the upcoming workshop for user jdoe@email.com.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Eventcube once, then ask.

One connection keeps your agent synced. Your credentials stay encrypted and secure on our side.

Connect Eventcube to your AI

FAQ

How this task behaves.

  • 01

    Can the AI process refunds?

    No. The AI can only look up orders and resend confirmations.

  • 02

    Can the AI change an attendee's name on an order?

    No. It does not have the tools to modify existing order details.

  • 03

    Does the AI need me to provide the order ID?

    It helps if you do, but you can also just provide a name or email address for the agent to search.

  • 04

    Will the AI automatically email customers without my permission?

    No. The AI only resends a confirmation when you specifically ask it to do so in the chat.

  • 05

    Can the AI see all my event data?

    It can access order information through the provided tools to answer your specific questions.

  • More questions about Eventcube? The Connector page answers them. See everything the Eventcube Connector can do

Connect Eventcube to Claude, Cursor, ChatGPT & more