• SEGMENTATION
  • CONTEXT
  • IDENTIFICATION
  • HUMAN

How to retrieve user metadata with your AI

Connect Formbricks to your AI client to access real-time user profiles. Once linked, your agent can pull specific attributes to categorize feedback.

Ask AI about this page

Short answer

How can I pull user profile data into my AI?

Your AI uses Formbricks tools to fetch specific contact attributes and profile details. This allows you to segment feedback based on user type or custom metadata. You'll see how the data flows below.

Where every attribute lands.

Data outcomes

The AI organizes the information it pulls into these specific categories.

SEGMENTATION

Grouped user types

The AI uses profile details to sort feedback into specific buckets like 'Pro User' or 'Trialist'.

CONTEXT

Enriched feedback

Your agent attaches metadata to survey responses so you know exactly who sent what.

IDENTIFICATION

Specific user lookups

The AI finds individual contact details to match feedback with specific people in your database.

HUMAN

Manual review needed

If the metadata is missing or incomplete, the AI flags the entry for you to check manually.

The workflow

What your AI does when the data arrives.

The AI handles the heavy lifting of searching and fetching user details.

  1. Scan the user list

    The AI scans your Formbricks database to find the relevant people or groups.

    list_people
  2. Fetch specific profiles

    Once a user is identified, the AI pulls their full set of custom attributes.

    get_person
  3. Match metadata to feedback

    The AI links the retrieved profile details to the specific feedback received.

    get_person
  4. Categorize the results

    The AI uses the gathered attributes to group users into the segments you defined.

    list_people

Try it

Copy these to start.

Use these prompts to trigger the Formbricks connection.

Starting points

Swap out the bracketed info for your actual Formbricks identifiers.

Formbricks Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_kA4V4bZ37oPIm2ALUwT7PbI0gcVlBqoilZXWWLSN/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Formbricks capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "formbricks-alternative-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_kA4V4bZ37oPIm2ALUwT7PbI0gcVlBqoilZXWWLSN/mcp"
    }
  }
}
Copy into chat04
  • List all people in my Formbricks workspace to see who is currently active.

  • Get the profile details for the user with the email 'dev@example.com'.

  • Find all users in Formbricks who have the 'plan' attribute set to 'premium'.

  • Check the metadata for the last person who submitted a survey.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Formbricks once, then ask.

Just click the link to connect your account. Your credentials stay encrypted, and you can start asking questions immediately.

Connect Formbricks to your AI

FAQ

How this task behaves

  • 01

    Can the AI change user attributes in Formbricks?

    No. The AI can only read and retrieve existing metadata.

  • 02

    Can I delete users through the AI?

    No. This connector is limited to reading profile data and cannot perform deletions.

  • 03

    How does the AI find a specific person?

    The AI uses the person's unique identifiers to pull their specific profile.

  • 04

    Does the AI see all my Formbricks data?

    The AI only accesses the data it needs to answer your specific request.

  • 05

    Can the AI create new users?

    No. The current tools only allow for listing and getting existing user information.

  • More questions about Formbricks? See everything the Formbricks Connector can do

Connect Formbricks to Claude, Cursor, ChatGPT & more