• EXPERTISE
  • CAPACITY
  • WORKLOAD
  • HUMAN

How to track staff performance with your AI

Connect Fresha to your AI client to pull real-time staff data. You can then ask questions about service history and availability without digging through your dashboard.

Ask AI about this page

Short answer

How can I track staff performance using my AI?

Your AI pulls staff lists and appointment records from Fresha to identify which team members handle specific services. You can also check who is free to take new bookings. This breakdown shows you how the data works.

The outcomes

What you get from your AI

Your AI turns Fresha data into these specific insights.

EXPERTISE

Identify service specialists

The AI looks at appointment history to see which staff members perform specific services most often. You'll know exactly who to assign to specialized requests.

CAPACITY

Check staff availability

Ask who is free during specific times. The AI checks the schedule so you don't have to manually scan the calendar.

WORKLOAD

Analyze staff volume

Compare how many appointments different team members are completing. This helps you see who is busy and who has extra room.

HUMAN

Manual schedule updates

The AI only reads data. You still need to log into Fresha to actually move appointments or change staff shifts.

The workflow

What your AI does when the request arrives.

The AI acts as a bridge between your chat interface and your Fresha account.

  1. Identify the team

    The AI pulls a list of your employees to make sure it's looking at the right people.

    list_staff

  2. Review service history

    It scans through recent bookings to see which staff members have been performing specific services.

    list_appointmentslist_appointment_services

  3. Cross-reference availability

    The AI checks the calendar against the staff list to find open slots for specific team members.

    list_appointments

  4. Summarize findings

    The AI translates the raw appointment data into a plain English answer for your question.

    list_stafflist_appointments

Try it

Copy these to start.

Use these prompts to begin interacting with your Fresha data.

Starting points

These are opening lines. Swap out the service names or staff names to get specific results.

Fresha Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_iE9rC2mxOI0RAdqbxk4rqHzbirGBbtJWBP7B0nRw/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Fresha capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "fresha-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_iE9rC2mxOI0RAdqbxk4rqHzbirGBbtJWBP7B0nRw/mcp"
    }
  }
}
Copy into chat04

  • Which staff members have performed a haircut in the last week?

  • Show me the availability for Sarah this afternoon.

  • Who is our most frequent specialist for skin treatments?

  • List all staff members currently available for a booking.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Fresha once, then ask.

Click the link below to authorize the connection. Your login credentials stay encrypted and are never visible to the AI. Once connected, you can use any of the prompts above.

Connect Fresha to your AI

FAQ

How this task behaves

  • 01

    Can the AI book a new appointment for me?

    No. The AI can only read your existing staff lists and appointment data. You must perform all bookings directly in Fresha.

  • 02

    Can the AI change a staff member's working hours?

    No. The AI can check availability, but it does not have the permission to modify staff schedules or settings.

  • 03

    Does the AI see my customer's private contact info?

    The AI accesses appointment data to answer your questions, but it only uses the information necessary to fulfill your specific request.

  • 04

    How does the AI know which staff member did which service?

    It uses the appointment and service history tools to match staff names to the specific services recorded in your logs.

  • 05

    Can I ask about revenue or total sales?

    No. This connection is limited to staff lists, appointments, and service types. It cannot access financial or payment data.

  • More questions about Fresha? See everything the Fresha Connector can do

Connect Fresha to Claude, Cursor, ChatGPT & more