• STATUS
  • TRACKING
  • HISTORY
  • HUMAN

How to track order status with your AI agent

Connect Goflow to your AI client once. After that, you can ask for shipment updates or order specifics without leaving your chat.

Ask AI about this page

Short answer

How can I track orders using my AI?

Your AI uses Goflow to pull order details and shipment tracking info. You get direct answers about where a package is and what's happening with an order. Here is how the data flows.

The results

Where your data lands

The AI handles the heavy lifting of searching through your Goflow records.

STATUS

Order details

The AI pulls the latest order information. You'll see exactly what was purchased and the current state of the transaction.

TRACKING

Live shipment info

Your agent finds the specific shipment records. You get the tracking numbers and location updates immediately.

HISTORY

Shipping logs

The AI looks up previous shipments for a specific order. This helps you see the full movement of a package.

HUMAN

Manual intervention

If a shipment is stuck or lost, the AI identifies the issue. You then step in to contact the carrier or customer.

The workflow

What your AI does when you ask for an update.

The AI acts as a bridge between your chat and your Goflow data.

  1. Identify the order

    Your agent looks up the specific transaction you're asking about.

    get_order

  2. Locate shipments

    The AI finds all shipping records tied to that order.

    list_shipments

  3. Check progress

    It pulls the most recent tracking updates for those shipments.

    list_shipments

  4. Report status

    The AI summarizes the location and delivery estimate in plain text.

    get_order

Try it

Copy these to start.

Use these prompts to get moving once you've connected Goflow.

Starting points

Replace the bracketed text with your actual order numbers or customer names.

Goflow Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_HTiRjI3Ag3y6L3XnOCnV8vKsreBLhDLjQFsdT1nP/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Goflow capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "goflow-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_HTiRjI3Ag3y6L3XnOCnV8vKsreBLhDLjQFsdT1nP/mcp"
    }
  }
}
Copy into chat04

  • What is the status of order #88291?

  • Where is the shipment for the order placed by Sarah Jenkins?

  • Show me the tracking info for my last three orders.

  • Has the package for order #4452 shipped yet?

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Goflow once, then ask.

Just follow the link to connect your account. Your credentials stay encrypted and secure on our end.

Connect Goflow to your AI

FAQ

How the tracking behaves

  • 01

    Can my AI change the shipping address?

    No. The AI can only read order and shipment data. You must log in to Goflow to make any changes to an order.

  • 02

    Can the AI cancel an order for me?

    No. This connector is for retrieving information only. It cannot perform write actions like cancellations or refunds.

  • 03

    Does the AI see my login password?

    No. Your connection is handled through secure protocols, and your login details are never exposed to the AI.

  • 04

    How accurate is the tracking info?

    The AI provides the exact data currently available in Goflow. It is as up-to-date as your Goflow dashboard.

  • 05

    Can I track orders from other platforms?

    No. This specific connector only pulls data from Goflow.

  • More questions about Goflow? See everything the Goflow Connector can do

Connect Goflow to Claude, Cursor, ChatGPT & more