• STATS
  • VOLUME
  • LISTS
  • HUMAN

How to track rep activity metrics with your AI

Connect Gong to your AI client once. From there, you can pull specific performance stats and call counts through simple chat.

Ask AI about this page

Short answer

How can I track rep activity metrics with my AI?

Your AI pulls performance stats and call logs directly from Gong. You'll get a clear view of individual activity and volume comparisons. This breakdown shows you how to get those numbers.

Where the data lands.

Outcomes for your team.

The AI processes Gong data into these specific results.

STATS

Individual performance views

The AI pulls specific metrics for a single person. You get a snapshot of their recent activity.

VOLUME

Call count comparisons

Compare how many calls different reps have completed. This helps you spot activity gaps.

LISTS

Team roster access

The AI identifies everyone on your team. This makes it easy to target specific people for reviews.

HUMAN

Coaching decisions

The AI provides the raw numbers, but you decide how to handle the actual coaching conversations.

The workflow

What your AI does when the request arrives.

The AI acts as a bridge between your chat interface and your Gong account.

  1. Identify the team

    The AI looks up the people in your Gong account to ensure it's pulling data for the right individuals.

    list_users

  2. Fetch performance data

    Once the user is identified, the AI pulls their specific activity metrics.

    get_user_stats

  3. Retrieve call logs

    The AI pulls the specific call history for a user to verify their recent volume.

    list_calls_by_user

  4. Compare and summarize

    The AI looks at the gathered stats and call counts to answer your specific comparison questions.

    get_user_statslist_calls_by_user

Try it

Copy these to start.

Use these prompts to get moving immediately.

Starting points

Replace the names in these prompts with your actual team members or specific timeframes.

Gong Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_x4WE0gpcyYpvWEqNhvCxTHmRSIlxQrvTnF4tvYRq/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Gong capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "gong-alternative-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_x4WE0gpcyYpvWEqNhvCxTHmRSIlxQrvTnF4tvYRq/mcp"
    }
  }
}
Copy into chat04

  • Show me the performance stats for Sarah Jenkins.

  • Compare the call volume for Mike Ross and Harvey Specter.

  • List all users in my Gong account.

  • How many calls has Jessica Pearson made this week?

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Gong once, then ask.

Just follow the link to authorize the connection. Your login stays encrypted, and you can start asking questions in your preferred AI client right away.

Connect Gong to your AI

FAQ

How this task behaves

  • 01

    Can the AI change my Gong settings?

    No. The AI can only read data from Gong; it cannot modify your account settings or change user permissions.

  • 02

    Can I use this to delete call recordings?

    No. The tools only allow the AI to retrieve stats and lists. It has no capability to delete or edit any data in Gong.

  • 03

    Does the AI see the actual audio of the calls?

    No. The AI only accesses the metadata and stats provided by the tools, such as call counts and user performance metrics.

  • 04

    Can I compare two reps at once?

    Yes. You can ask the AI to compare the stats of two different users in a single prompt.

  • 05

    Do I need to give the AI my Gong password?

    No. You connect via Vinkius, which manages the connection securely. Your credentials are never exposed to the AI.

  • More questions about Gong? See everything the Gong Connector can do

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