• BEHAVIOR
  • KNOWLEDGE
  • HUMAN
  • LIVE

How to update virtual receptionist scripts with your AI

Connect Goodcall to your AI client once. After that, you can change how your receptionist behaves just by talking to it.

Ask AI about this page

Short answer

How do I change my AI receptionist's settings?

Tell your AI client what you want to change, like a new greeting or a new FAQ answer. Your agent uses the Goodcall tools to fetch current settings and push your new instructions directly to the receptionist. You'll see the changes take effect in your agent's behavior right away.

Where every change lands.

The results of your updates

Every instruction you give your agent results in a specific change to your virtual receptionist.

BEHAVIOR

Updated agent personality

The agent's tone and greeting change based on your chat. Your receptionist will sound exactly how you described.

KNOWLEDGE

New FAQ answers

The agent updates its knowledge base. It will answer customer questions using the new information you provided.

HUMAN

Manual review needed

If you ask for a complex logic change, your agent will flag it for you to check. You decide when a behavior is ready to go live.

LIVE

Instant deployment

Changes go live as soon as the agent confirms the update. Your receptionist starts using the new script immediately.

The workflow

What your AI does when you request a change.

Your agent handles the technical heavy lifting of modifying your receptionist's configuration.

  1. Check current settings

    Your agent looks up the current configuration and FAQ list to understand what's already in place.

    get_agentlist_faqs

  2. Draft new instructions

    The agent prepares the new greeting or FAQ response based on your chat request.

    get_agent

  3. Apply the update

    The agent pushes the new greeting or behavioral settings to the Goodcall service.

    update_agent

  4. Confirm changes

    The agent verifies the update was successful and tells you it's done.

    get_agent

Try it

Copy these to start.

Use these prompts to kick off an update.

Starting points

These are just ways to start the conversation. Swap out the bracketed text for your specific needs.

Goodcall Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_eEwPyEkkL157my8oihJKVQsPtiyIC6BOjXNAbU4N/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Goodcall capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "goodcall-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_eEwPyEkkL157my8oihJKVQsPtiyIC6BOjXNAbU4N/mcp"
    }
  }
}
Copy into chat04

  • Change my agent's greeting to be more professional and mention that we are closed on Fridays.

  • Add a new FAQ entry: 'Do you offer weekend appointments?' with the answer 'Yes, by appointment only.'

  • Update the agent's behavior so it always asks for an email address before hanging up.

  • Show me the current list of FAQs so I can see what the agent knows.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Goodcall once, then ask.

Click the link to connect your account. Your credentials stay encrypted and secure, and you can find the full list of capabilities on the main Connector page.

Connect Goodcall to your AI

FAQ

Common questions

  • 01

    Can the AI delete my existing FAQ list?

    No. The agent can only add or update specific entries using the provided tools.

  • 02

    Does the AI change my billing settings?

    No. This MCP only handles agent behavior, greetings, and FAQ knowledge.

  • 03

    How fast do the changes take effect?

    The changes are applied to the agent immediately after the tool successfully runs.

  • 04

    Can I revert a change if I don't like it?

    Yes. You can simply ask your agent to change the greeting or FAQ back to the previous version.

  • 05

    Can the AI handle complex call routing logic?

    The agent can update behavioral settings, but complex telephony routing must be managed through your Goodcall dashboard.

  • More questions about Goodcall? The Connector page answers them. See everything the Goodcall Connector can do

Connect Goodcall to Claude, Cursor, ChatGPT & more