• AUTOMATED
  • DIGITAL
  • HUMAN
  • DATA

How to automate guest satisfaction surveys with your AI

Connect Guestmeter to your AI client to trigger feedback requests the moment a guest leaves. Your agent handles the delivery so you don't have to.

Ask AI about this page

Short answer

How can I automate my guest surveys using AI?

You connect Guestmeter to your AI client, which then triggers an email or SMS survey immediately after a guest checks out. You'll get a breakdown of how the agent handles the outreach and the results.

The results.

Where your feedback lands.

The AI handles the outreach, routing the results into these specific outcomes.

AUTOMATED

Instant survey delivery

The AI uses Guestmeter to send a survey via email or SMS right after checkout. Guests get the link without you lifting a finger.

DIGITAL

Direct guest contact

Surveys go straight to the guest's preferred channel. This keeps your feedback loop tight and digital.

HUMAN

Manual review needed

The AI sends the surveys, but you decide how to respond to the actual feedback received. You maintain control over the conversation.

DATA

Clean feedback logs

Every sent survey is logged. You can ask your AI to summarize these responses later to find trends.

The workflow

What your AI does when the checkout happens.

The AI monitors the checkout event and executes the survey trigger.

  1. Detect checkout

    Your AI identifies when a guest has completed their stay through the connected Guestmeter data.

    send_survey

  2. Select channel

    The agent determines if the guest should receive an email or an SMS based on their profile.

    send_survey

  3. Trigger survey

    The AI executes the survey request to the guest's device or inbox.

    send_survey

  4. Confirm delivery

    The agent verifies the survey was sent and prepares the data for your review.

    send_survey

Try it

Copy these to start.

Use these prompts to get Guestmeter running with your AI.

Starting points

These are ways to talk to your agent. Swap out the bracketed info for your specific needs.

Guestmeter Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_fxVB7ssZCBlgHFljhUcLIUnc4a1JoxZESnAcDvM2/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Guestmeter capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "guestmeter-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_fxVB7ssZCBlgHFljhUcLIUnc4a1JoxZESnAcDvM2/mcp"
    }
  }
}
Copy into chat04

  • Send an SMS survey to the guest from the last checkout in Guestmeter.

  • Trigger an email survey for all guests who checked out today.

  • Check Guestmeter to see which guests are due for a post-stay survey.

  • Send a survey via SMS to the contact listed in my recent Guestmeter logs.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Guestmeter once, then ask.

Follow the link to authorize the connection. Your credentials stay encrypted, and you can start prompting your AI immediately.

Connect Guestmeter to your AI

FAQ

How this task behaves

  • 01

    Can the AI send surveys without me asking?

    No. The AI only triggers the survey when you give it a command or a specific instruction to act on checkout data.

  • 02

    Does the AI decide which guests get an SMS instead of email?

    Yes, the AI can choose the channel based on the guest information it reads from Guestmeter.

  • 03

    Can the AI reply to guest complaints automatically?

    No. The AI sends the surveys, but you must handle the actual guest responses yourself.

  • 04

    Can the AI delete guest contact info in Guestmeter?

    No. The AI only has the capability to send surveys; it cannot modify or delete your guest database.

  • 05

    How does the AI know when a guest has checked out?

    The AI reads the checkout data provided by the Guestmeter connection.

  • More questions about Guestmeter? The Connector page answers them. See everything the Guestmeter Connector can do

Connect Guestmeter to Claude, Cursor, ChatGPT & more