• LOGGED
  • VERIFIED
  • PENDING
  • SYNCED

How to create maintenance work orders with your AI

Connect Home River Group to your AI client once. After that, you can turn chat messages about broken appliances or leaky faucets into formal work orders.

Ask AI about this page

Short answer

How can I make maintenance work orders using my AI?

Your AI uses the Home River Group MCP to look up your properties and specific units, then submits the repair request as a new work order. You'll get a logged task ready for your maintenance team.

The outcome

Where every issue lands.

The AI handles the data entry so the request ends up exactly where it needs to be.

LOGGED

New work orders

The AI submits the request. It lands in your system as a formal task for technicians.

VERIFIED

Correct unit data

The AI pulls the right property and unit details. You don't have to worry about typos in addresses or unit numbers.

PENDING

Human review needed

If the AI can't find a specific unit or property, it will ask you for more details before it tries to create the order.

SYNCED

Property records updated

The AI checks your existing portfolio to ensure the work order is attached to the right location.

The workflow

What your AI does when a repair request arrives.

The AI acts as the bridge between a resident's complaint and your maintenance software.

  1. Identify the location

    The AI looks through your portfolio to find the specific property mentioned in the request.

    get_properties

  2. Locate the unit

    Once the property is found, the AI identifies the exact unit where the repair is needed.

    get_units

  3. Submit the request

    The AI takes the description of the problem and creates the formal task in your system.

    create_work_order

  4. Confirm completion

    The AI tells you that the work order is live and ready for your team to handle.

    create_work_order

Try it

Copy these to start.

Use these prompts to trigger the workflow immediately.

Starting points

These are just ways to start the conversation. Swap out the property names and issue details with your actual data.

Home River Group Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_svI9M4ZTSsRoXLh0fSTCxgqB2DVJgQGolZv7hhqy/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Home River Group capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "home-river-group-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_svI9M4ZTSsRoXLh0fSTCxgqB2DVJgQGolZv7hhqy/mcp"
    }
  }
}
Copy into chat04

  • Create a work order for the broken dishwasher at 123 Maple Street.

  • Find the unit at Sunset Apartments and log a repair for a leaky faucet.

  • Check the units at Oak Ridge and create a work order for a broken AC unit.

  • I need to report a window issue at the property on Elm Avenue; can you make a work order?

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Home River Group once, then ask.

Just follow the link to connect your account. Your credentials stay encrypted and secure, and you can start managing repairs through your favorite AI client right away.

Connect Home River Group to your AI

FAQ

How this task behaves.

  • 01

    Can the AI delete existing work orders?

    No. The AI can only create new work orders using the available tools.

  • 02

    What happens if the AI can't find the property?

    The AI will tell you it can't find that property and will ask you to verify the address or name.

  • 03

    Does the AI assign a technician to the task?

    No. The AI creates the work order, but assigning specific staff members is a manual step for you.

  • 04

    Can I change property details through the AI?

    No. The tools only allow for getting property data and creating work orders.

  • 05

    Will the AI automatically email the resident?

    No. The AI only logs the task in your system; it doesn't handle external resident communications.

  • More questions about Home River Group? The Connector page answers them. See everything the Home River Group Connector can do

Connect Home River Group to Claude, Cursor, ChatGPT & more