• LOCKOUT
  • RESTORE
  • AUDIT
  • MANUAL

How to manage user account access with your AI

Connect Innform to your AI client to control platform access. You can toggle learner permissions or pull user lists through a simple chat interface.

Ask AI about this page

Short answer

How can I freeze or unfreeze learner accounts with AI?

You can tell your AI to freeze or unfreeze specific accounts to control platform access. It also lets you pull a list of all users to see who is currently active. You'll see the specific outcomes of these actions below.

Access control outcomes

What you can achieve

These are the direct results of your commands.

LOCKOUT

Instant account freezes

Your AI stops a learner from accessing the platform immediately. This is useful for quick security or permission changes.

RESTORE

Reactivating users

You can unfreeze accounts to bring learners back online. The AI updates their status in the system right away.

AUDIT

User list retrieval

The AI pulls a list of all users from the database. You get a clear view of your current learner population.

MANUAL

Human-only tasks

The AI cannot delete accounts or change passwords. You'll need to use the main dashboard for those specific actions.

The workflow

What your AI does when the command arrives.

The AI translates your chat instructions into direct platform actions.

  1. Find the learner

    The AI searches your database to identify the specific user you want to manage.

    list_users

  2. Freeze access

    The AI locks the account to prevent the learner from logging in.

    freeze_user

  3. Verify status

    The AI checks the user list to confirm the account is correctly frozen.

    list_users

  4. Restore access

    The AI flips the account status back to active when you request it.

    unfreeze_user

Try it

Copy these to start.

Use these prompts to trigger actions in your chat.

Starting points

These are opening lines. Swap out the names and email addresses with the actual learner details you need to manage.

Innform Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_WVWmf5Izf9PDuzmL8vSypBlpOzaXbeuZUhflrwhJ/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Innform capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "innform-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_WVWmf5Izf9PDuzmL8vSypBlpOzaXbeuZUhflrwhJ/mcp"
    }
  }
}
Copy into chat04

  • Freeze the account for learner alex.smith@example.com

  • Show me a list of all users currently in the system

  • Unfreeze the account for user ID 99283

  • Can you freeze the account for user j.doe@provider.net?

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Innform once, then ask.

Connect the MCP to your AI client. Your login stays encrypted on our side, and you can start managing users immediately.

Connect Innform to your AI

FAQ

How this task behaves

  • 01

    Can the AI delete a user account?

    No. The AI can only freeze or unfreeze accounts. You must use the platform dashboard to delete users.

  • 02

    Can the AI change a user's password?

    No. The AI is limited to managing account access status.

  • 03

    How do I know if the freeze worked?

    The AI will confirm the action, and you can verify it by asking for a list of users.

  • 04

    Can I freeze multiple users at once?

    Yes. If you provide a list of names or emails, the AI can process them.

  • 05

    Does the AI send an email to the learner?

    No. The AI only updates the account status on the platform.

  • More questions about Innform? The Connector page answers them. See everything the Innform Connector can do

Connect Innform to Claude, Cursor, ChatGPT & more