• LIVE
  • ACTIVE
  • AUDIT
  • HUMAN

How to manage status page incidents with your AI

Connect Instatus to your AI client to handle service updates without leaving your chat interface.

Ask AI about this page

Short answer

Can I manage Instatus incidents through my AI?

Yes. You can use your AI to create new incidents, update existing ones, or pull a list of current outages. This lets you keep your status page current using natural language commands. You'll see how the specific tool capabilities map to these actions below.

Where every issue lands.

Incident management outcomes

Your AI handles the heavy lifting of status updates so you can focus on the fix.

LIVE

Instant incident creation

The AI uses your instructions to spin up new outage reports. You get a live status page update immediately.

ACTIVE

Real-time status updates

Keep customers informed by telling your AI to change the status or description of an ongoing issue. It pushes those changes to Instatus instantly.

AUDIT

Incident history tracking

Ask your AI to list or fetch specific past incidents. You get a clear view of your service history through chat.

HUMAN

Manual oversight required

The AI cannot decide when a service is down or when it's fixed. You stay in control of the actual decision-making and timing.

The workflow

What your AI does when an outage occurs.

The AI acts as the bridge between your chat and the Instatus API.

  1. Report the outage

    When a service fails, tell your AI to start a new incident. It can even use a pre-set format to save you time.

    create_incidentcreate_incident_from_template

  2. Update progress

    As you find the root cause, tell your AI to update the incident details or status. This keeps the public page accurate.

    update_incident

  3. Check current status

    If you aren't sure what's currently broken, ask your AI to show you all active incidents.

    list_incidents

  4. Clean up records

    Once an issue is fully resolved and documented, you can tell your AI to remove an incident record if needed.

    delete_incident

Try it

Copy these to start.

Use these prompts to trigger actions in Instatus.

Starting points

Swap out the bracketed info for your actual incident details like the service name or specific error.

Instatus Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_bJ6kfIXjdIMbejf7OfkXtS0Ht69Osee9sxK5EIPI/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Instatus capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "instatus-status-pages-api-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_bJ6kfIXjdIMbejf7OfkXtS0Ht69Osee9sxK5EIPI/mcp"
    }
  }
}
Copy into chat04

  • Create a new incident in Instatus for the [Database] service saying we are seeing high latency.

  • Update the [API Outage] incident to say that we have identified the cause and are working on a fix.

  • List all current incidents on my Instatus status page.

  • Get the details for the incident named [Scheduled Maintenance] to see the latest update.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Instatus once, then ask.

Just link your account once. Your credentials stay encrypted, and you can immediately start managing outages through your preferred AI client.

Connect Instatus to your AI

FAQ

How the incident management works

  • 01

    Can the AI automatically detect outages?

    No. The AI only acts when you tell it to. It cannot monitor your servers or trigger an incident on its own.

  • 02

    Can the AI delete my entire status page?

    No. The AI can only delete specific incidents using the delete_incident tool. It cannot modify your account settings or delete the page itself.

  • 03

    Can I use templates for new incidents?

    Yes. You can ask the AI to create an incident using a specific template you have already set up in Instatus.

  • 04

    Does the AI handle the actual communication with customers?

    The AI updates the status page, which is what your customers see. It does not send emails or Slack messages unless you have other tools connected for that.

  • 05

    Can I see a list of all past incidents?

    Yes. You can ask your AI to list incidents to see what has happened recently.

  • More questions about Instatus? The Connector page answers them. See everything the Instatus Connector can do

Connect Instatus to Claude, Cursor, ChatGPT & more