• SEARCH
  • DETAILS
  • ANALYSIS
  • HUMAN

How to search and retrieve call records with your AI

Connect Marchex to your AI client once. After that, you can query your call history just by asking questions.

Ask AI about this page

Short answer

How can I find specific calls in Marchex using my AI?

You can ask your AI to find calls based on specific criteria like dates, phone numbers, or metadata. It will pull the relevant records and can dive into the specific details of any individual call you identify.

The results you get

Where your data lands

Your AI turns your questions into specific data points from Marchex.

SEARCH

Filtered call lists

Your AI scans your Marchex history to find calls that match your description. You get a list of relevant records immediately.

DETAILS

Deep call metadata

The AI pulls the specific attributes for the calls it finds. You'll see the exact technical details for those interactions.

ANALYSIS

Pattern recognition

Ask your AI to look for trends across multiple records. It helps you spot recurring issues or specific caller behaviors.

HUMAN

Manual review

The AI identifies the calls, but you decide which ones require a human follow-up or a deeper dive into the audio.

The workflow

What your AI does when you ask for call data.

The AI acts as a bridge between your chat interface and your Marchex account.

  1. Filter history

    The AI looks through your call logs to find matches for your specific request.

    search_calls

  2. Extract metadata

    It pulls the specific attributes and identifiers for the calls it found.

    search_calls

  3. Fetch deep data

    The AI grabs the full technical details for a single, specific call record.

    get_call_details

  4. Summarize findings

    It presents the call information in a way that answers your specific question.

    get_call_details

Try it

Copy these to start.

Use these prompts to begin interacting with your Marchex data.

Starting points

These are examples. Swap out the phone numbers or dates to match your actual data.

Marchex Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_y885XTRpPQ9feNSuJ353LdqfvTmQsLw2Lb0yTr8V/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Marchex capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "marchex-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_y885XTRpPQ9feNSuJ353LdqfvTmQsLw2Lb0yTr8V/mcp"
    }
  }
}
Copy into chat04

  • Find all calls from the phone number 555-0123 from last Tuesday.

  • Show me the details for the call that happened on October 12th.

  • Search for calls in Marchex that match the metadata for customer account 9876.

  • Get the full call details for the most recent interaction with the support line.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Marchex once, then ask.

Just click the link to connect your account. Your login stays encrypted on our side, and you can start querying immediately.

Connect Marchex to your AI

FAQ

How the Marchex MCP behaves

  • 01

    Can the AI delete call records in Marchex?

    No. The AI can only search and retrieve data. It cannot delete or modify any records in your Marchex account.

  • 02

    Can I ask the AI to change call metadata?

    No. The tools only allow for searching and getting details. You must use the Marchex interface to change any data.

  • 03

    Does the AI have access to the actual audio files?

    The AI accesses the metadata and details provided by the tools. It does not play or listen to audio files directly.

  • 04

    How does the AI find the right calls?

    It uses the search tool to match your natural language request against the available call logs and metadata.

  • 05

    Can I use this with Claude or Cursor?

    Yes. Any MCP-compatible client like Claude, Cursor, or Windsurf can use this once you connect it.

  • More questions about Marchex? See everything the Marchex Connector can do

Connect Marchex to Claude, Cursor, ChatGPT & more