• SUCCESS
  • FALLBACK
  • PENDING
  • MANUAL

How to automate multi-channel messaging with your AI

Connect Messaggio to your agent to handle message delivery across different channels without you having to check if they went through.

Ask AI about this page

Short answer

How can I make my AI send messages through both WhatsApp and SMS?

Your AI uses Messaggio to attempt a WhatsApp delivery, then checks the status to see if it worked. If the recipient is offline, the AI automatically sends an SMS instead. You get a reliable delivery path that adapts to the recipient's connection.

Delivery outcomes

Where your messages land.

The AI manages the delivery path based on real-time status checks.

SUCCESS

WhatsApp delivery

The AI sends the message via WhatsApp and confirms receipt. You'll know the primary channel worked immediately.

FALLBACK

SMS delivery

When WhatsApp fails, the AI switches to SMS. This ensures your message reaches the contact even without data.

PENDING

Delivery in progress

The AI monitors the message status. You can see if the message is still attempting to reach the recipient.

MANUAL

Needs the human

If both channels fail, the AI stops. You'll need to decide how to reach the contact next.

The workflow

What your AI does when a message is requested.

The AI handles the logic of switching channels so you don't have to.

  1. Initial attempt

    The AI sends your text to the recipient's WhatsApp number.

    send_message

  2. Status check

    The AI checks if the WhatsApp message was actually delivered or if the user is offline.

    get_message_status

  3. Channel switch

    If the status shows a failure or offline state, the AI triggers an SMS attempt.

    send_message

  4. Final report

    The AI verifies the SMS status to confirm the fallback was successful.

    get_message_status

Try it

Copy these to start.

Use these prompts to trigger the messaging logic.

Starting points

Swap out the phone numbers and message text with your own details.

Messaggio Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_DUxEQbEcXGQadMbtosX4EHovD60mX1YH5kF9AoHT/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Messaggio capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "messaggio-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_DUxEQbEcXGQadMbtosX4EHovD60mX1YH5kF9AoHT/mcp"
    }
  }
}
Copy into chat04

  • Send a WhatsApp message to +15550123 saying 'Your appointment is confirmed'.

  • Try to reach the contact in my Google Sheet via WhatsApp, then fallback to SMS if they are offline.

  • Send an urgent alert to the client in my contact list using the WhatsApp-to-SMS fallback.

  • Check the status of the last message sent to the user in my CRM and let me know if I need to send an SMS.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Messaggio once, then ask.

Just link your account once. Your credentials stay encrypted, and you can immediately start giving your agent messaging tasks.

Connect Messaggio to your AI

FAQ

How this task behaves.

  • 01

    Does the AI decide when to switch to SMS?

    Yes. The AI uses the message status to determine if the WhatsApp attempt failed before choosing to send an SMS.

  • 02

    Can the AI read my incoming WhatsApp messages?

    No. This MCP only provides tools to send messages and check their delivery status.

  • 03

    Will the AI send an SMS without asking me first?

    The AI follows the logic you give it in your prompt. If you tell it to fallback to SMS, it will do so automatically.

  • 04

    Can the AI delete messages I sent?

    No. There are no tools available to delete or retract messages.

  • 05

    What happens if the SMS also fails?

    The AI will report the failure to you. It will not attempt a third channel unless you specifically instruct it to do so.

  • More questions about Messaggio? The Connector page answers them. See everything the Messaggio Connector can do

Connect Messaggio to Claude, Cursor, ChatGPT & more