• LOGISTICS
  • DATA
  • HUMAN
  • STATUS

How to automate return requests with your AI

Connect Narvar to your AI client once. From there, your agent manages the logistics of customer returns without you touching a dashboard.

Ask AI about this page

Short answer

Can my AI handle Narvar return requests?

Yes. Your AI uses the Narvar connection to trigger return requests and generate shipping labels directly. You'll see the specific outcomes of these requests below.

Where returns land.

The outcomes of automation.

The AI processes the request and puts the results where they belong.

LOGISTICS

Shipping labels ready

The AI generates the necessary labels through Narvar. You get the documents needed to move the product back.

DATA

Return requests logged

Every request is officially initiated in Narvar. Your records stay updated without manual input.

HUMAN

Exceptions flagged

If a request falls outside your standard rules, the AI stops. You decide how to handle those specific cases.

STATUS

Tracking updated

The AI confirms the request is active. You can then track the progress of the return through your usual channels.

The workflow

What your AI does when a return is requested.

The AI takes the customer's intent and turns it into a formal logistics action.

  1. Identify the request

    Your agent reads the customer's message or order details to confirm they want to return an item.

    create_return

  2. Initiate the return

    The AI sends the necessary data to Narvar to start the formal return process.

    create_return

  3. Generate labels

    Once the request is set, the AI pulls the shipping label information for the customer.

    create_return

  4. Finalize details

    The AI confirms the return is active in the system and prepares the response for the user.

    create_return

Try it

Copy these to start.

Use these prompts to trigger the Narvar workflow.

Starting points

These are ways to kick off the process. Swap out the bracketed info with your actual order or customer details.

Narvar Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_T6sDqYpxjUH72Oer0q6gGL8QVeEZuTZrLqNFnX3h/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Narvar capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "narvar-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_T6sDqYpxjUH72Oer0q6gGL8QVeEZuTZrLqNFnX3h/mcp"
    }
  }
}
Copy into chat04

  • Create a return in Narvar for order #12345.

  • Start a return request for the blue sweater in my recent Shopify orders.

  • Generate a shipping label for the return request associated with customer Jane Doe.

  • Process a return for order #98765 and give me the shipping label.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Narvar once, then ask.

You only need to link your Narvar account one time. Your credentials stay encrypted, and you can immediately start giving commands to your AI.

Connect Narvar to your AI

FAQ

How the automation behaves

  • 01

    Can the AI refund money directly?

    No. The AI only handles the return request and label generation through Narvar. Financial refunds must be handled in your payment processor.

  • 02

    Will the AI delete my existing Narvar data?

    No. The AI only has the ability to create new return requests. It cannot delete or modify your existing Narvar records.

  • 03

    Do I need to open the Narvar dashboard to see labels?

    No. Once the AI uses the tool to create the return, it can provide the label information directly in your chat interface.

  • 04

    Can the AI handle returns for items that aren't in my order history?

    No. The AI relies on the data it can access through Narvar to validate that a return is legitimate.

  • 05

    Can I review a return before it is finalized?

    Yes. You can ask your AI to draft the return details first, allowing you to check everything before it executes the command.

  • More questions about Narvar? The Connector page answers them. See everything the Narvar Connector can do

Connect Narvar to Claude, Cursor, ChatGPT & more