• SUCCESS
  • PENDING
  • ERROR
  • MANUAL

How to request customer reviews with your AI

Connect OneLocal LocalReviews to your agent once. After that, you can just tell your agent which customer needs a review request, and it handles the rest.

Ask AI about this page

Short answer

How can I send review requests using my AI?

Tell your agent to request a review for a specific customer through OneLocal. The agent uses the connection to trigger the request in your account. You'll see exactly how this works in the breakdown below.

Where your requests land

The outcomes of your requests

Depending on the customer and the connection, your request will end up in one of these states.

SUCCESS

Request sent

The agent successfully triggers the request. You'll get a confirmation that the customer has been contacted.

PENDING

Awaiting response

The request is active in OneLocal. Your agent will confirm that the instruction was received and processed.

ERROR

Action failed

If the agent can't find the customer or the tool hits a snag, it will tell you. You'll need to step in to fix the details.

MANUAL

Human check needed

If the request requires specific customer data the agent can't access, it will ask you for the missing info.

The workflow

What your AI does when you ask for a review.

Your agent handles the communication between your chat and your OneLocal account.

  1. Find the customer

    The agent looks through your OneLocal records to match the name or details you provided.

    request_review

  2. Trigger the request

    Once the customer is found, the agent executes the command to send the review link.

    request_review

  3. Confirm delivery

    The agent verifies that the OneLocal system accepted the request.

    request_review

  4. Notify you

    The agent reports back whether the request was successful or if it needs your attention.

    request_review

Try it

Copy these to start.

Paste these into your chat to begin.

Starting points

These are just starting points. Replace the names and business details with your actual customer info.

OneLocal LocalReviews Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_8kPqsWOjSLWn0ikASCS3E16y93c0xqpbOpBMM0W4/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — OneLocal LocalReviews capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "onelocal-localreviews-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_8kPqsWOjSLWn0ikASCS3E16y93c0xqpbOpBMM0W4/mcp"
    }
  }
}
Copy into chat04

  • Request a review from Alice Thompson through OneLocal.

  • Send a review request to the customer from the downtown cafe order.

  • Can you trigger a review request for Marcus Reed in OneLocal?

  • Ask OneLocal to send a review link to the client from yesterday's appointment.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect OneLocal LocalReviews once, then ask.

Click the link to connect your account. Your login stays encrypted on our side, and you can find the full walkthrough on the Connector page.

Connect OneLocal LocalReviews to your AI

FAQ

How this task behaves

  • 01

    Can the AI send the request without me seeing it?

    Yes. When you tell your agent to request a review, it executes the tool immediately.

  • 02

    Can the AI change my customer contact info in OneLocal?

    No. The agent only has the ability to request reviews. It cannot edit or delete your customer data.

  • 03

    What if the agent can't find the customer I mentioned?

    The agent will tell you it couldn't find a match. You'll need to provide a more specific name or detail.

  • 04

    Can the AI write the review for the customer?

    No. The agent only triggers the request. The customer writes the actual review themselves.

  • 05

    Can I ask the AI to send multiple requests at once?

    No. You need to specify the customers you want to contact so the agent can target them correctly.

  • More questions about OneLocal LocalReviews? The Connector page answers them. See everything the OneLocal LocalReviews Connector can do

Connect OneLocal LocalReviews to Claude, Cursor, ChatGPT & more