• AUTOMATION
  • REPUTATION
  • DATA
  • HUMAN

How to request customer reviews with your AI

Connect Podium to your agent to automate customer identification and review outreach.

Ask AI about this page

Short answer

How can I automate review requests with my AI?

Your agent pulls your customer list from Podium and sends invitations directly through the platform. You get a way to manage your reputation by letting your AI handle the outreach.

The results of this task.

Where your efforts land.

The AI handles the repetitive parts of the outreach process.

AUTOMATION

Hands-free outreach

The AI identifies who needs an invite and sends it. You don't have to trigger every request manually.

REPUTATION

Steady review flow

Automating the process ensures reviews come in regularly instead of in random bursts.

DATA

Synced contact lists

Your agent pulls customer data from Podium so you're always working with current information.

HUMAN

Manual oversight

You decide which specific customers get invited or when to stop the process.

The workflow

What your AI does when you ask for reviews.

The AI moves from reading your data to taking action in Podium.

  1. Fetch customers

    The agent looks through your Podium account to find the people you want to contact.

    list_contacts

  2. Filter targets

    Your AI narrows down the list based on your specific instructions.

    list_contacts

  3. Send invitations

    The agent triggers the actual review request to the chosen customers.

    send_review_invitation

  4. Confirm status

    The agent reports back to you once the invitations are sent.

    send_review_invitation

Try it

Copy these to start.

Use these prompts to kick off the process with your agent.

Starting points

These are opening lines. Swap the bracketed details for your specific customer names or groups.

Podium Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_XRPIcOGp4cp6XHS6lY1Td0cXfBbhmC5QvoAHz4my/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Podium capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "podium-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_XRPIcOGp4cp6XHS6lY1Td0cXfBbhmC5QvoAHz4my/mcp"
    }
  }
}
Copy into chat04

  • List all my contacts in Podium so we can see who is eligible for a review.

  • Find the customers from my recent service list and send them a review invitation.

  • Check my Podium contacts and identify anyone who hasn't received a request lately.

  • Send a review invitation to the contact named Alex Rivera in my Podium list.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Podium once, then ask.

One connection gives your agent access to your Podium data. Your login stays encrypted on our side.

Connect Podium to your AI

FAQ

How this task behaves.

  • 01

    Can the AI send invitations without me seeing them first?

    Yes. If you tell the AI to send them, it will execute the command immediately.

  • 02

    Can my AI delete contacts from Podium?

    No. The AI only has tools to list contacts and send invitations. It cannot delete or modify contact records.

  • 03

    Will the AI change my Podium settings?

    No. The AI only interacts with the specific tools provided for contacting and inviting customers.

  • 04

    Can I ask the AI to draft the review message first?

    The AI can draft text in your chat, but the actual invitation sent through Podium uses the standard Podium template.

  • 05

    Does the AI know which customers already left a review?

    No. The AI can only see the contact information provided by the list tool; it does not have access to your historical review scores.

  • More questions about Podium? See everything the Podium Connector can do

Connect Podium to Claude, Cursor, ChatGPT & more