• PROFILE
  • SHIPPING
  • BILLING
  • HUMAN

How to lookup customer billing and profiles with your AI

Connect Recharge to your AI client once. After that, your agent pulls the data you need to handle support requests.

Ask AI about this page

Short answer

How can I find customer billing and profile info with my AI?

Your agent uses Recharge to pull specific customer profiles, shipping addresses, and billing history. You get the exact details needed to answer support tickets. Here is the breakdown of what your agent can do.

Data outcomes

Where your data lands.

The AI pulls specific details from Recharge to answer your questions.

PROFILE

Customer details

The AI pulls account information to confirm who you are talking to. You get the profile data immediately.

SHIPPING

Address lookup

The AI finds saved shipping addresses for a customer. This helps you verify where orders are sent.

BILLING

Payment history

The AI retrieves billing records and transaction details. You can check payment status without leaving your chat.

HUMAN

Manual review

If the AI can't find a specific record, it tells you. You handle the edge cases that require a human touch.

The workflow

What your AI does when the request arrives.

The AI acts as the bridge between your chat and your Recharge store.

  1. Find the customer

    The AI searches your store for the person mentioned in the ticket.

    list_customers

  2. Get profile data

    Once the customer is found, the AI pulls their specific account details.

    get_customer

  3. Check addresses

    The AI looks up the shipping addresses saved to that account.

    list_shipping_addresses

  4. Verify billing

    The AI uses the customer information to pull relevant billing history.

    get_customer

Try it

Copy these to start.

Use these prompts to get started with Recharge.

Starting points

Swap the bracketed text for the actual names or email addresses from your support queue.

Recharge Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_7eAiy1Wn0BNGhxxxkdvOr6EJK4bKYyALejNKONyU/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Recharge capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "recharge-alternative-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_7eAiy1Wn0BNGhxxxkdvOr6EJK4bKYyALejNKONyU/mcp"
    }
  }
}
Copy into chat04

  • Find the profile for customer [Name] in Recharge.

  • What are the shipping addresses for [Email Address]?

  • Get the billing history for [Customer Name].

  • List all customers in Recharge that match [Email Address].

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Recharge once, then ask.

Connect your account with one click. Your login stays encrypted on our side, and you can start using the tools immediately.

Connect Recharge to your AI

FAQ

How this task behaves.

  • 01

    Can the AI change a customer's shipping address?

    No. The AI can only read existing addresses; it cannot update or create new ones.

  • 02

    Can the AI process a refund for a customer?

    No. This Connector only provides access to profile, address, and billing data.

  • 03

    Can the AI delete a customer profile?

    No. The AI does not have any tools to delete data from Recharge.

  • 04

    How does the AI find the right customer?

    It uses the name or email you provide to search your customer list.

  • 05

    Does the AI have access to my Recharge password?

    No. Your credentials are encrypted and are never visible to the AI model.

  • More questions about Recharge? See everything the Recharge Connector can do

Connect Recharge to Claude, Cursor, ChatGPT & more