• SENTIMENT
  • DETAILS
  • ACTION
  • REQUESTS

How to monitor customer reviews with your AI

Connect Repuso to your AI client once. After that, your agent handles the heavy lifting of gathering and organizing feedback.

Ask AI about this page

Short answer

How can I use my AI to track customer reviews?

Your AI uses Repuso to fetch recent feedback and specific review details directly. You can then ask it to summarize sentiment or flag specific issues. You'll see exactly how the data is organized below.

Feedback outcomes

Where your feedback lands.

The AI organizes incoming data into these specific areas.

SENTIMENT

Trend analysis

The AI looks at the text of recent reviews to tell you if customers are happy or frustrated. You get a clear picture of the current mood.

DETAILS

Specific review data

Your agent pulls individual review content and metadata. This lets you dig into the exact wording customers use.

ACTION

Human intervention

The AI flags reviews that need a personal response. You decide which customers get a direct reply from you.

REQUESTS

Invite tracking

The AI monitors incoming requests from users wanting to leave feedback. You can see who is asking to participate.

The workflow

What your AI does when the feedback arrives.

The AI acts as a bridge between your review platform and your chat interface.

  1. Gathering feedback

    The AI scans your account to find the latest customer comments.

    list_reviews

  2. Deep diving

    When you need more context, the AI pulls the full details of a specific entry.

    get_review

  3. Checking invitations

    The AI looks at pending requests from users wanting to leave reviews.

    list_invite_requests

  4. Summarizing trends

    The AI processes the gathered text to identify common complaints or praises.

    list_reviews

Try it

Copy these to start.

Use these prompts to begin interacting with your review data.

Starting points

These are opening lines. Swap out the bracketed text with your actual account details.

Repuso Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_eDroCqxTWLAlojyggSaIM86k1H2NMUFdAcvEILcL/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Repuso capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "repuso-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_eDroCqxTWLAlojyggSaIM86k1H2NMUFdAcvEILcL/mcp"
    }
  }
}
Copy into chat04

  • List the 10 most recent reviews from my Repuso account.

  • Summarize the sentiment of the reviews from the last week.

  • Get the details for the review left by 'Customer_A'.

  • Show me all pending invite requests in my dashboard.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Repuso once, then ask.

Follow the link to link your account. Your credentials stay encrypted and secure, and you can start chatting with your data immediately.

Connect Repuso to your AI

FAQ

How this task behaves.

  • 01

    Can the AI reply to reviews for me?

    No. The AI can read and summarize reviews, but it cannot post replies or change anything on your review platform.

  • 02

    Can the AI delete negative reviews?

    No. The AI only has permission to read data. It cannot delete, edit, or moderate reviews.

  • 03

    How often does the AI see new reviews?

    The AI sees new reviews whenever you ask it to list them or check for updates.

  • 04

    Does the AI store my login info?

    No. Vinkius manages the connection securely so your sensitive credentials are never exposed to the AI client.

  • 05

    Can I ask for reviews from a specific date range?

    Yes. You can ask your agent to find reviews from a specific time period using the list tools.

  • More questions about Repuso? The Connector page answers them. See everything the Repuso Connector can do

Connect Repuso to Claude, Cursor, ChatGPT & more