• LOGS
  • TASKS
  • HUMAN
  • ALERTS

How to automate notifications for new messages with your AI

Connect your RingCentral account to your AI client to turn incoming communications into instant triggers.

Ask AI about this page

Short answer

How can I get my AI to notify me about new RingCentral messages?

You can set up a webhook subscription that tells your AI the moment a new voicemail, fax, or SMS hits your account. This allows your agent to process the content or alert you without you checking the app manually. Here is how the automation works.

Where messages land.

Automated outcomes.

The AI routes incoming data to the right place based on your instructions.

LOGS

Message history

The AI uses the message store to pull recent SMS or fax details for your review.

TASKS

Action items

New voicemails become tasks in your preferred project tool or task list.

HUMAN

Manual review

Complex faxes or long voicemails that need a human touch are flagged for your attention.

ALERTS

Instant pings

The AI sends a quick notification to your chat app when a high-priority SMS arrives.

The workflow

What your AI does when a message arrives.

The AI acts as a listener, waiting for RingCentral to signal that something new happened.

  1. Listen for updates

    The AI sets up a listener that waits for RingCentral to push new message events.

    create_subscription

  2. Fetch the content

    Once a notification arrives, the AI pulls the specific SMS, fax, or voicemail data.

    list_message_store

  3. Analyze the data

    Your agent reads the text or transcript to figure out if it's urgent or spam.

    list_message_store

  4. Trigger the response

    The AI sends a notification or creates a follow-up task based on the message content.

    create_subscription

Try it

Copy these to start.

Use these prompts to kick off the automation once you've connected RingCentral.

Starting points

These are basic starting lines. Swap out the specific channel or message type to match your setup.

RingCentral Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_tctsMYt9Yl4nIIRv9YM3TDA6e9loT1x3TKQ4T3PD/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — RingCentral capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "ringcentral-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_tctsMYt9Yl4nIIRv9YM3TDA6e9loT1x3TKQ4T3PD/mcp"
    }
  }
}
Copy into chat04

  • Watch my RingCentral SMS channel and tell me when a new message arrives.

  • Check my RingCentral message store for any new voicemails from today.

  • Set up a subscription to notify me whenever a new fax is received in RingCentral.

  • Summarize the latest SMS messages from my RingCentral account.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect RingCentral once, then ask.

Click the link to authorize the connection. Your credentials stay encrypted, and you can immediately start asking your AI to monitor your messages.

Connect RingCentral to your AI

FAQ

How the automation behaves

  • 01

    Can the AI delete my RingCentral messages?

    No. The AI can only read and monitor messages through the available tools.

  • 02

    Will the AI respond to SMS messages automatically?

    No. The AI can read the messages and notify you, but it cannot send replies back to the sender.

  • 03

    Does it work for voicemails too?

    Yes, it can monitor and retrieve voicemail data just like SMS and faxes.

  • 04

    How does the AI know a new message arrived?

    It uses a subscription to listen for real-time updates from RingCentral.

  • 05

    Can I use this with any AI client?

    Yes, as long as your client is MCP-compatible, like Claude, Cursor, or Windsurf.

  • More questions about RingCentral? The Connector page answers them. See everything the RingCentral Connector can do

Connect RingCentral to Claude, Cursor, ChatGPT & more