• INSTANT
  • LIVE
  • DIRECT
  • HUMAN

How to track delivery progress with your AI

Connect Shipday to your AI client once. After that, your agent handles the heavy lifting of checking order statuses and location updates.

Ask AI about this page

Short answer

How can I track delivery progress with my AI?

Your AI pulls real-time status updates and live tracking data for any active order from Shipday. You get instant answers to customer inquiries without manual lookups. Here is how the data flows.

The outcomes.

Where the data lands.

The AI turns Shipday data into clear answers for you.

INSTANT

Immediate status updates

The AI pulls the current state of an order. You get the exact stage of delivery without opening the Shipday dashboard.

LIVE

Real-time tracking

Your agent fetches live progress data. This gives you the most recent movement info for any active shipment.

DIRECT

Customer responses

The AI translates technical tracking data into plain English. You can paste these updates directly into your chat with customers.

HUMAN

Manual intervention

If a delivery is stuck or an address is wrong, the AI flags the issue. You handle the actual driver communication or route changes.

The workflow

What your AI does when a delivery inquiry arrives.

The AI acts as the bridge between your customer questions and your Shipday data.

  1. Identify the order

    The AI looks up the specific shipment details using the order identifier provided in your chat.

    get_order

  2. Check current status

    It pulls the latest movement and progress information to see exactly where the package is.

    get_tracking_progress

  3. Verify progress

    The agent confirms if the delivery is on schedule or if there are delays in the current route.

    get_tracking_progress

  4. Report findings

    The AI summarizes the tracking data into a simple update you can use to answer the customer.

    get_order

Try it

Copy these to start.

Use these prompts to trigger the Shipday tools.

Starting points

Replace the bracketed text with your actual order numbers or customer names.

Shipday Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_8dHoyqolEKqdtUp4EjPyMHmvos36RRULSV2AQEAN/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Shipday capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "shipday-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_8dHoyqolEKqdtUp4EjPyMHmvos36RRULSV2AQEAN/mcp"
    }
  }
}
Copy into chat04

  • What is the current status of order #88291?

  • Check the tracking progress for the delivery to Smith Street.

  • Is the order for Jane Doe still on track for delivery today?

  • Give me a status update on the active shipment for order 4452.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Shipday once, then ask.

Just follow the link to connect your account. Your credentials stay encrypted and the setup is handled on our end.

Connect Shipday to your AI

FAQ

How this task behaves

  • 01

    Can the AI change the delivery address?

    No. The AI can only read order and tracking data. You must manually update addresses in Shipday.

  • 02

    Can the AI contact the driver directly?

    No. The AI provides you with the information you need, but you remain responsible for all driver communication.

  • 03

    Does the AI update the order status in Shipday?

    No. The AI only pulls data from Shipday to answer your questions; it does not write or change data in your account.

  • 04

    How real-time is the tracking data?

    The AI pulls the most recent data available in Shipday at the moment you ask the question.

  • 05

    Can I track multiple orders at once?

    Yes. You can ask about specific order numbers or request updates on multiple shipments one by one.

  • More questions about Shipday? The Connector page answers them. See everything the Shipday Connector can do

Connect Shipday to Claude, Cursor, ChatGPT & more