• NEW ORDER
  • DATA FETCH
  • STATUS CHECK
  • HUMAN TASK

How to create and manage orders with your AI

Connect ShipHero to your AI client once. After that, you can push new orders into your system or check recent fulfillment activity through chat.

Ask AI about this page

Short answer

How can I use my AI to handle ShipHero orders?

You can tell your agent to create new orders or list existing ones to see recent fulfillment status. This gives you direct control over your order flow through simple text commands.

Order outcomes

Where your commands land.

Your AI translates your chat into specific ShipHero actions.

NEW ORDER

Instant order entry

The AI sends your order details to ShipHero. A new order record appears in your system immediately.

DATA FETCH

Recent order lists

Your agent pulls a list of recent orders from your account. You get a clear view of recent fulfillment activity.

STATUS CHECK

Real-time updates

Ask about order history to see what's happening in your warehouse. The AI fetches the latest data for you.

HUMAN TASK

Manual warehouse work

The AI handles the digital data entry. You still need to manage the physical picking and packing in the warehouse.

The workflow

What your AI does when you ask for order help.

The AI acts as the interface between your chat and your fulfillment data.

  1. Identify the intent

    Your agent analyzes your text to see if you want to add a new order or look up existing ones.

    create_orderlist_orders

  2. Create the order

    If you provide the customer and product info, the AI pushes that data into ShipHero.

    create_order

  3. Retrieve order data

    When you ask for a list, the AI pulls the relevant order records from your account.

    list_orders

  4. Deliver the results

    The AI shows you the order details or confirmation directly in your chat window.

    list_orders

Try it

Copy these to start.

Use these prompts to trigger ShipHero actions.

Starting points

These are starting lines. Replace the specific names and SKUs with your actual data.

ShipHero Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_YpUbEn4mTYwE3dvt62lbHREdsSJ9nssgt4etTNGc/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — ShipHero capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "shiphero-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_YpUbEn4mTYwE3dvt62lbHREdsSJ9nssgt4etTNGc/mcp"
    }
  }
}
Copy into chat04

  • Create a new ShipHero order for customer Alex Rivera with 3 units of SKU-550.

  • List my most recent orders from ShipHero.

  • Show me the orders created in the last 12 hours.

  • Create an order for customer account #4432 with item SKU-101.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect ShipHero once, then ask.

Link your account once and your credentials stay encrypted. You can find the full setup details on the Connector page.

Connect ShipHero to your AI

FAQ

How this task behaves

  • 01

    Can the AI delete orders?

    No. The AI can only create or list orders.

  • 02

    Can the AI update existing order quantities?

    No. The current tools only support creating new orders or listing existing ones.

  • 03

    Can the AI change shipping methods?

    No. The AI is limited to the actions provided by the create and list tools.

  • 04

    Does the AI need my login every time?

    No. You connect once, and the connection stays active through Vinkius.

  • 05

    Can the AI cancel an order?

    No. There is no tool available for the AI to cancel or modify orders once they are created.

  • More questions about ShipHero? See everything the ShipHero Connector can do

Connect ShipHero to Claude, Cursor, ChatGPT & more