• DATA
  • LISTS
  • LOGS
  • HUMAN

How to check guest reservation details with your AI

Connect Softinn to your AI client to pull real-time booking data. Once connected, you can ask for specific guest details or arrival lists without logging into the PMS manually.

Ask AI about this page

Short answer

How can I see my guest reservations using AI?

Your AI agent uses Softinn tools to pull specific booking data or lists of arrivals for certain dates. You'll get exact guest details, room info, and stay dates through a simple chat interface. Here is what you get.

The outcomes.

Where your data lands.

The AI processes your requests and delivers these specific results.

DATA

Direct booking info

The AI pulls specific guest names, room types, and stay dates. You get the exact details you asked for in the chat.

LISTS

Daily arrival reports

Ask for a list of everyone arriving on a specific date. The AI gathers these names and details into a single response.

LOGS

Reservation history

You can look up past or future bookings by date. The AI scans the Softinn database to find the matching records.

HUMAN

Manual updates needed

The AI only reads reservation data. If you need to change a booking or modify a guest's profile, you still need to use the Softinn dashboard.

The workflow

What your AI does when you ask for booking info.

The agent acts as a bridge between your chat window and the Softinn database.

  1. Identify the date range

    The AI looks at your request to see which specific dates you are interested in for arrivals or departures.

    list_reservations_by_date

  2. Filter the arrivals

    It scans the Softinn system to find all bookings that match the date you provided.

    list_reservations_by_date

  3. Fetch specific details

    Once the AI finds the right booking, it pulls the full profile for that specific guest.

    get_reservation_details

  4. Present the data

    The agent organizes the guest names, room numbers, and check-in times into a readable format for you.

    get_reservation_details

Try it

Copy these to start.

Use these lines to trigger the Softinn tools.

Starting points

These are basic prompts. Swap out the dates and guest names with your actual Softinn data.

Softinn Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_VLY5IHVUGC84LOVIUahmAGF8VRRhkNofmK4NAyTq/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Softinn capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "softinn-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_VLY5IHVUGC84LOVIUahmAGF8VRRhkNofmK4NAyTq/mcp"
    }
  }
}
Copy into chat04

  • Show me all reservations arriving on October 12th.

  • What are the details for the reservation under the name Smith?

  • List all guests checking in tomorrow.

  • Get the reservation details for the booking on 2024-11-05.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Softinn once, then ask.

Just link your Softinn account to Vinkius. Your credentials stay encrypted, and you can immediately start asking your AI about your guests.

Connect Softinn to your AI

FAQ

How the Softinn connection behaves

  • 01

    Can the AI change a guest's check-in date?

    No. The AI can only read reservation data. You must use Softinn to modify any booking details.

  • 02

    Can I ask for a list of all guests staying this month?

    Yes. You can use the date-based tool to pull a list for any specific date range you provide.

  • 03

    Does the AI delete old reservations?

    No. The AI has no capability to delete or remove data from Softinn.

  • 04

    Can the AI see my credit card processing info?

    No. The tools only provide access to reservation and guest details.

  • 05

    Will the AI notify me when a new booking comes in?

    No. The AI only responds when you ask it a question; it does not push real-time alerts.

  • More questions about Softinn? See everything the Softinn Connector can do

Connect Softinn to Claude, Cursor, ChatGPT & more