• DATA
  • LOGS
  • STATUS
  • HUMAN

How to manage guest billing and payments with your AI

Connect Softinn to your AI client to handle guest accounts. Your agent pulls the data and logs payments so you don't have to jump between windows.

Ask AI about this page

Short answer

How can I manage guest billing and payments with my AI?

You can check guest balances and record new payments through your agent. It pulls folio details from Softinn and updates them when you provide payment info. You'll see the specific steps and prompts below.

The results.

Where your billing data goes.

The agent handles the data entry and retrieval in Softinn.

DATA

Live folio views

The agent pulls current guest balances and transaction histories. You get an immediate look at what is owed.

LOGS

Updated payment records

When you report a payment, the agent writes it to the guest account. Your Softinn records stay current.

STATUS

Accurate balances

The agent calculates the remaining amount due after a payment is logged. This keeps your billing status clear.

HUMAN

Manual oversight

If a payment amount is wrong or a folio is missing, you'll need to fix it in Softinn. The agent identifies the data, but you handle the corrections.

The workflow

What your AI does when a billing request arrives.

The agent acts as the interface between your chat and Softinn.

  1. Fetch folio data

    The agent looks up the specific guest account to find pending charges and existing credits.

    list_reservation_folios

  2. Check balances

    It reviews the folio to confirm the total amount a guest needs to pay.

    list_reservation_folios

  3. Record a payment

    Once you provide the amount, the agent adds the transaction to the guest's record.

    add_folio_payment

  4. Verify the update

    The agent confirms the payment was successfully logged and shows the new balance.

    add_folio_payment

Try it

Copy these to start.

Use these prompts to trigger Softinn actions.

Starting points

These are opening lines. Swap out the reservation numbers or guest names with your actual data.

Softinn Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_VLY5IHVUGC84LOVIUahmAGF8VRRhkNofmK4NAyTq/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Softinn capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "softinn-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_VLY5IHVUGC84LOVIUahmAGF8VRRhkNofmK4NAyTq/mcp"
    }
  }
}
Copy into chat04

  • Show me the folio for reservation 4492.

  • What is the balance for guest Miller?

  • Add a payment of 250 USD to folio 7731.

  • List all folios for today's check-outs.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Softinn once, then ask.

Link your Softinn account to Vinkius. Your login stays encrypted, and you can start managing guest accounts in your AI client immediately.

Connect Softinn to your AI

FAQ

How the billing task behaves

  • 01

    Can the AI delete a payment?

    No. The agent can only add new payments to a folio.

  • 02

    Can the AI process credit cards?

    No. The agent logs that a payment was made, but it does not handle the actual card transaction.

  • 03

    Can the AI create new guest reservations?

    No. This MCP is limited to viewing and updating folios and payments.

  • 04

    Can I see the guest's full history?

    Yes. You can ask the agent to list the folio details to see previous transactions.

  • 05

    Does the AI change room numbers?

    No. The agent only interacts with billing and payment data.

  • More questions about Softinn? The Connector page answers them. See everything the Softinn Connector can do

Connect Softinn to Claude, Cursor, ChatGPT & more