• SUCCESS
  • FAILURE
  • MANUAL
  • RETRY

How to automate user identity verification with your AI

Connect Submail to your agent to turn text-based security checks into automated voice calls. You define the security rules, and your AI executes the calls.

Ask AI about this page

Short answer

How can I use AI to verify users via voice?

Your AI uses Submail tools to trigger automated voice calls for identity confirmation. This moves the verification process from manual or SMS-based flows into a controlled voice environment. You get a structured way to handle security triggers through your agent.

Verification outcomes

Where the results land.

The AI routes every call outcome to the right place in your workflow.

SUCCESS

Verified users

The AI confirms the user passed the voice check. It marks the identity as trusted in your database or sheet.

FAILURE

Flagged accounts

The AI identifies failed attempts or incorrect responses. It logs these as security risks for your review.

MANUAL

Human review

If a call is inconclusive, the AI flags the user for you. You step in to handle the edge cases the automation can't resolve.

RETRY

Pending attempts

The AI tracks users who didn't answer. It keeps a log of retry attempts so you can see who is still unverified.

The workflow

What your AI does when a verification is needed.

The AI manages the entire lifecycle of the voice call, from the first ring to the final security status.

  1. Trigger the call

    When a user needs verification, your AI initiates the voice sequence immediately.

    send_voice

  2. Run the verification

    The AI uses a specific verification tool to handle the identity check logic during the call.

    send_voice_verify

  3. Log the outcome

    The AI records whether the user successfully passed the voice prompt.

    send_voice_verify

  4. Update security status

    The AI uses the voice tools to finalize the communication loop for that user.

    send_voice

Try it

Copy these to start.

Use these prompts to kick off the verification process.

Starting points

These are starting points. Replace the bracketed text with your actual user data or contact lists.

Submail / 赛邮云 Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_EpMEZ6BRzhmG8EQi1n9acOv3GUMZFHIoPfzvXJ1m/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Submail / 赛邮云 capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "submail-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_EpMEZ6BRzhmG8EQi1n9acOv3GUMZFHIoPfzvXJ1m/mcp"
    }
  }
}
Copy into chat04

  • Trigger a voice verification call to the user in my Google Sheet at row 5.

  • Send a voice verification call to the contact listed in my CRM.

  • Check the status of the voice verification call sent to user@example.com.

  • Run a voice verification call for the phone number in this contact list.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Submail once, then ask.

You only need to link your Submail account once. Your credentials stay encrypted, and you can start triggering calls through your agent immediately.

Connect Submail to your AI

FAQ

How the verification works

  • 01

    Can the AI listen to the call and decide if the user is lying?

    No. The AI uses the tools to trigger and manage the call, but the verification logic is handled by the tool's specific verification capability.

  • 02

    Can my AI change my Submail account settings?

    No. The AI can only use the specific tools provided in the manifest to send calls and verifications.

  • 03

    Does the AI handle the actual voice recording?

    The AI triggers the tools that manage the voice communication, but it doesn't store or play back audio files itself.

  • 04

    Can I use this to send regular voice messages?

    Yes, you can use the send_voice tool for standard voice communication, not just verification.

  • 05

    Will the AI automatically delete my user data?

    No. The AI has no tools to delete data or modify your external databases; it only sends commands to Submail.

  • More questions about Submail? See everything the Submail Connector can do

Connect Submail / 赛邮云 to Claude, Cursor, ChatGPT & more