• VALIDATION
  • ENTRY
  • ERRORS
  • HUMAN

How to check in attendees with your AI agent

Connect Sympla to your agent to handle event entry. Your AI handles the ticket lookups so you can focus on the crowd.

Ask AI about this page

Short answer

How do I check in attendees with my AI?

Give your agent the ticket details or participant ID, and it will validate the entry against Sympla. You'll get instant confirmation of valid tickets or error alerts for invalid ones.

Entry outcomes.

What happens at the door.

The AI handles the data heavy lifting for every person walking in.

VALIDATION

Instant ticket checks

The AI matches ticket info against Sympla records to confirm the person is actually on the list.

ENTRY

Real-time check-ins

Once a ticket is confirmed, the AI marks the participant as checked in so they can't use the same ticket twice.

ERRORS

Flagging issues

If a ticket is invalid or already used, the AI tells you exactly why so you can make a call.

HUMAN

Manual overrides

If the AI can't find a ticket, you step in to handle the guest manually.

The workflow

What your AI does when a guest arrives.

Your agent acts as the digital gatekeeper by interacting with your Sympla event data.

  1. Identify the guest

    The agent looks up the person using their ticket code or a specific ID.

    search_participant_by_ticketcheckin_participant_by_id

  2. Verify the ticket

    The agent checks if the provided ticket is valid for the specific event.

    checkin_participant_by_ticket

  3. Process entry

    The agent completes the check-in process in Sympla to update the attendee list.

    checkin_participant_by_id

  4. Report status

    The agent tells you if the entry was successful or if there was a problem with the ticket.

    search_participant_by_ticket

Try it

Copy these to start.

Use these prompts to get your agent working immediately.

Starting points

These are just ways to start the conversation. Swap in your specific ticket codes or attendee names.

Sympla Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_xd8Q4sUaK6F07qhKNKPz6KISDxsxotgR51Lj3W4Y/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Sympla capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "sympla-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_xd8Q4sUaK6F07qhKNKPz6KISDxsxotgR51Lj3W4Y/mcp"
    }
  }
}
Copy into chat04

  • Check in the person with ticket code ABC-123.

  • Search for the attendee with ticket number XYZ-789.

  • Can you check in participant ID 55432?

  • Look up the status for ticket code DEF-456.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Sympla once, then ask.

Log in to Sympla through the connection prompt. Your credentials stay encrypted and the setup is done in one go.

Connect Sympla to your AI

FAQ

How the check-in process works.

  • 01

    Can my AI cancel a ticket?

    No. The AI can only check in participants or search for them.

  • 02

    Can the AI change the event name or date?

    No. The AI only interacts with participant and ticket data.

  • 03

    What happens if a ticket is already used?

    The AI will report that the ticket is invalid or already checked in.

  • 04

    Do I need to keep the chat window open?

    You only need to interact with your agent when a guest is at the door.

  • 05

    Can the AI check in multiple people at once?

    You can ask the AI to process them one by one or provide a list for it to work through.

  • More questions about Sympla? The Connector page answers them. See everything the Sympla Connector can do

Connect Sympla to Claude, Cursor, ChatGPT & more