• QUALITY
  • SALES
  • ERRORS
  • HUMAN

How to audit AI shopping agent chats with your AI

Connect TextYess to your agent to pull conversation logs and order history. You can then spot where your automated assistant succeeds or fails.

Ask AI about this page

Short answer

How can I audit my AI shopping agent's chats?

Your agent uses TextYess to pull recent chat logs and order data. This lets you catch errors in service or missed sales. You'll get a clear view of agent performance and transaction accuracy.

Audit outcomes.

Where your findings land.

The AI organizes its findings into these categories.

QUALITY

Service accuracy checks

The AI compares chat transcripts against your brand guidelines. You see if the agent gave correct product info.

SALES

Conversion analysis

The AI links specific conversations to completed purchases. You find out which chats actually turned into revenue.

ERRORS

Failed interactions

The AI flags chats where customers got frustrated or orders didn't go through. You get a list of friction points.

HUMAN

Manual intervention needed

The AI identifies chats that require a real person to step in. You get a list of high-priority follow-ups.

The workflow

What your AI does when the audit starts.

The AI handles the data gathering so you can focus on the analysis.

  1. Fetch chat logs

    The AI pulls the most recent customer interactions from your assistant.

    list_ai_conversations

  2. Retrieve order data

    The AI looks up the specific orders tied to those customer sessions.

    list_all_orders

  3. Cross-reference data

    The AI matches chat content with order outcomes to see if the assistant's advice led to a sale.

    list_ai_conversationslist_all_orders

  4. Identify issues

    The AI highlights discrepancies between what was promised in chat and what happened in the order.

    list_ai_conversations

Try it

Copy these to start.

Use these prompts once you connect TextYess.

Starting points

These are opening lines. Swap the bracketed text for your specific needs.

TextYess Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_o5kbFC1NPS4H43CYSan7raK0jN3HEpShFYreS53n/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — TextYess capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "textyess-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_o5kbFC1NPS4H43CYSan7raK0jN3HEpShFYreS53n/mcp"
    }
  }
}
Copy into chat04

  • Review the last 20 conversations from the Shopping Assistant and tell me if any customers seemed unhappy.

  • Check the recent orders from the last 24 hours and see if they match the intent in the chat logs.

  • Find all conversations from the 'Summer Sale' campaign where an order was not completed.

  • List all chats where the agent recommended a product that is currently out of stock.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect TextYess once, then ask.

Just click the link to connect. Your credentials stay encrypted and you can start auditing immediately.

Connect TextYess to your AI

FAQ

How this task behaves

  • 01

    Can the AI change a customer's order?

    No. The AI can only read chat logs and order history to perform the audit.

  • 02

    Can the AI delete chat history?

    No. This MCP only has permission to list and read data, not delete it.

  • 03

    How far back can the AI look?

    The AI can look back as far as your chat and order history allows through the provided tools.

  • 04

    Does the AI need my login credentials?

    No. Vinkius manages the connection securely so you don't have to share passwords with your agent.

  • 05

    Can I use this with Claude?

    Yes, you can use this with any MCP-compatible client like Claude or Cursor.

  • More questions about TextYess? The Connector page answers them. See everything the TextYess Connector can do

Connect TextYess to Claude, Cursor, ChatGPT & more