• DATA
  • SERVICE
  • PREP
  • HUMAN

How to check guest history and preferences with your AI

Connect Tock to your AI client once. After that, you can ask for specific guest details or past notes instantly.

Ask AI about this page

Short answer

How can I see guest history and preferences?

Your AI pulls contact info and past dining notes from Tock. You'll get a clear picture of who is coming in and what they like before they sit down.

The outcomes

What you get from your AI

The AI handles the data retrieval so you can focus on the floor.

DATA

Instant guest profiles

The AI pulls contact info and past notes from Tock. You get the context you need without digging through reservation software.

SERVICE

Personalized dining

Use past preferences to surprise guests. Your AI identifies specific likes or dislikes from previous visits.

PREP

Pre-shift briefings

Ask your AI to summarize upcoming guests. It identifies VIPs or special requirements for the night.

HUMAN

Staff handoffs

The AI provides the facts, but you decide how to use them. You handle the actual guest interaction and service execution.

The workflow

What your AI does when you ask for guest info.

The AI acts as a bridge between your chat interface and your Tock account.

  1. Identify the guest

    Your AI looks up the specific person you are asking about using their contact details.

    list_business_guests

  2. Pull reservation data

    The AI digs into the specific booking to find the time, party size, and guest name.

    get_reservation_details

  3. Find dining notes

    It scans the reservation for any special requests or previous preferences recorded in the system.

    get_reservation_details

  4. Summarize for you

    The AI presents the most relevant details in a short, readable format in your chat window.

    get_reservation_details

Try it

Copy these to start.

Use these prompts to get moving immediately.

Starting points

Swap out the names and dates with the actual guest or booking info you need.

Tock Reservations Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_AZ7dxqTaFwuM6Qz8y8HeEJPc5hujAWLngW9zCMZD/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Tock Reservations capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "tock-reservations-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_AZ7dxqTaFwuM6Qz8y8HeEJPc5hujAWLngW9zCMZD/mcp"
    }
  }
}
Copy into chat04

  • Who is the guest for the 7pm reservation tonight?

  • List all the guests who have visited the restaurant this week.

  • What are the dining preferences for the Smith party?

  • Show me the contact details for the guest booked for tomorrow.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Tock once, then ask.

Follow the link to connect your account. Your login stays encrypted, and you can start asking questions right away.

Connect Tock to your AI

FAQ

How this task behaves

  • 01

    Can my AI change a reservation in Tock?

    No. The AI can only read guest and reservation data. You must use Tock directly to modify bookings.

  • 02

    Can the AI delete guest notes?

    No. The AI has no permission to delete or overwrite any data in your Tock account.

  • 03

    Does the AI see my Tock password?

    No. Your credentials are encrypted and handled securely by Vinkius.

  • 04

    Can I ask about guests from last year?

    Yes, as long as that data is available in your Tock guest history.

  • 05

    Will the AI notify the guest of their preferences?

    No. The AI only provides information to you. It cannot send messages or emails to guests.

  • More questions about Tock? The Connector page answers them. See everything the Tock Connector can do

Connect Tock Reservations to Claude, Cursor, ChatGPT & more