• TIMELINE
  • DIAGNOSIS
  • SUMMARY
  • HUMAN

How to analyze service outages with your AI

Connect Uptime.com to your AI client to turn raw alert logs into clear explanations of service failures.

Ask AI about this page

Short answer

How can I use my AI to troubleshoot outages?

Your AI pulls recent alert data and retrieves specific root cause reports to explain exactly what went wrong. You get a clear picture of the failure timeline and the underlying cause.

Outcomes of an outage analysis

Where the data lands.

The AI handles the data gathering so you can focus on the fix.

TIMELINE

Clear alert history

The AI gathers all recent alerts to show you exactly when the service started failing. You see the sequence of events as they happened.

DIAGNOSIS

Root cause reports

Your agent pulls the specific analysis reports that explain the technical reason for the downtime. This identifies the source of the problem immediately.

SUMMARY

Incident summaries

The AI condenses multiple alerts and reports into a single explanation. You get a concise breakdown of the incident's impact and cause.

HUMAN

Manual remediation

The AI identifies the problem, but you decide how to fix the infrastructure. You use the findings to drive your manual recovery steps.

The workflow

What your AI does when an outage occurs.

The AI acts as a bridge between your monitoring data and your troubleshooting process.

  1. Gathering alerts

    The AI scans your recent monitoring history to find all relevant service failures.

    list_recent_alerts

  2. Finding the cause

    Once the alerts are identified, the AI pulls the detailed analysis for those specific events.

    get_root_cause_analysis

  3. Synthesizing data

    The AI combines the alert timestamps with the technical findings from the reports.

    list_recent_alertsget_root_cause_analysis

  4. Reporting findings

    The AI presents a plain English explanation of the failure to you in your chat interface.

    get_root_cause_analysis

Try it

Copy these to start.

Use these prompts to begin your investigation.

Starting points

These are starting points. Swap out the specific service names or alert IDs for your actual data.

Uptime.com Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_JT4XXpvgrf6pheCWiyox80PA6iEujLlkIuZeJAx8/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Uptime.com capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "uptimecom-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_JT4XXpvgrf6pheCWiyox80PA6iEujLlkIuZeJAx8/mcp"
    }
  }
}
Copy into chat04

  • List the most recent alerts for my API gateway.

  • Get the root cause analysis for the alert from this morning.

  • Summarize the recent alerts and tell me why the database service failed.

  • Look at the recent alerts for the web server and find the root cause report.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Uptime.com once, then ask.

One click connects your account. Your credentials stay encrypted, and you can start asking questions immediately.

Connect Uptime.com to your AI

FAQ

How this task behaves

  • 01

    Can the AI fix the outage for me?

    No. The AI only reads alert history and root cause reports. You must perform the actual repairs yourself.

  • 02

    Can the AI delete old alerts?

    No. The tools only allow the AI to read and retrieve data. It cannot modify or delete anything in Uptime.com.

  • 03

    Does the AI see all my monitoring data?

    The AI only sees the data it retrieves through the specific tools provided, such as recent alerts and RCA reports.

  • 04

    Can I ask about alerts from last year?

    The AI is limited to the data returned by the list_recent_alerts tool, which focuses on recent activity.

  • 05

    Will the AI send alerts to my Slack?

    No. This connector is for retrieving information to your AI client, not for sending outbound notifications.

  • More questions about Uptime.com? The Connector page answers them. See everything the Uptime.com Connector can do

Connect Uptime.com to Claude, Cursor, ChatGPT & more