• AUTO
  • DIRECT
  • HUMAN
  • SYNC

How to log bug reports with your AI agent

Connect Userback to your agent to turn chat conversations into organized feedback entries. Once connected, your AI handles the project selection and data entry.

Ask AI about this page

Short answer

How do I log bug reports with my AI?

Tell your agent which Userback project to use and provide the bug details. The AI finds the project and creates the entry for you. You'll see the feedback appear in your Userback dashboard immediately.

Where feedback lands.

Direct routing for every issue.

The AI handles the heavy lifting of finding the right destination for your reports.

AUTO

Targeted projects

The AI uses project lists to find the specific destination for your report. You don't have to hunt for project IDs.

DIRECT

New feedback entries

Every bug or comment you describe becomes a formal entry. The AI populates the fields so the data is ready for triage.

HUMAN

Manual review

The AI creates the entry, but you or your team still handle the actual investigation and fixes in Userback.

SYNC

Live dashboard updates

Once the AI finishes the task, the entry is live in your project. Your existing workflows remain unchanged.

The workflow

What your AI does when a bug is reported.

The agent handles the administrative work of navigating Userback so you can stay in your chat interface.

  1. Identify the project

    The agent looks through your available Userback projects to find the one that matches your request.

    list_userback_projects

  2. Format the report

    The AI takes your messy description and turns it into a structured feedback entry.

    create_feedback_entry

  3. Submit the entry

    The agent sends the formatted data directly to the chosen Userback project.

    create_feedback_entry

  4. Confirm completion

    The AI tells you the entry was successful and confirms which project received the report.

    create_feedback_entry

Try it

Copy these to start.

Use these prompts to trigger the Userback connection.

Starting points

Swap the project names and bug descriptions with your actual details.

Userback Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_SXdhrnFVVjmEdHcyXL9o7DSlSvwcKxkdQq2xKo7n/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Userback capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "userback-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_SXdhrnFVVjmEdHcyXL9o7DSlSvwcKxkdQq2xKo7n/mcp"
    }
  }
}
Copy into chat04

  • Create a new feedback entry in the 'Mobile App' project about the login button failing.

  • Find my Userback projects and tell me which one is for the 'Web Dashboard'.

  • Log a bug in the 'Beta Testing' project: the search bar is unresponsive on Chrome.

  • Add a feedback entry to the 'Customer Feedback' project regarding the new UI layout.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Userback once, then ask.

Click the link below to authorize the connection. Your credentials stay encrypted and you can start using the tools in any MCP-compatible client immediately.

Connect Userback to your AI

FAQ

How this task behaves.

  • 01

    Can the AI delete existing feedback entries?

    No. The AI can only list projects and create new entries.

  • 02

    Does the AI need me to provide the Project ID?

    No. You can just name the project, and the AI will find it using the project list.

  • 03

    Can the AI respond to users in Userback?

    No. The AI only creates new entries; it cannot reply to existing feedback or interact with users.

  • 04

    Will the AI automatically assign bugs to developers?

    No. The AI creates the entry in the project, but assignment and status changes happen within Userback.

  • 05

    Can I use this with Claude or Cursor?

    Yes. Any MCP-compatible client works once you connect the Userback MCP through Vinkius.

  • More questions about Userback? See everything the Userback Connector can do

Connect Userback to Claude, Cursor, ChatGPT & more