• DATA
  • TAGS
  • GAPS
  • HUMAN

How to validate knowledge base accuracy with your AI

Connect Voiceflow to your AI client to run automated audits on your documentation and retrieval logic.

Ask AI about this page

Short answer

How can I check if my Voiceflow knowledge base is accurate?

Your AI queries your specific documents and lists your existing tags to see if the information matches your expectations. You'll see exactly where the data is missing or mislabeled.

Audit outcomes.

Where your data stands.

The AI identifies where your information is solid and where it fails.

DATA

Document verification

The AI pulls content from your files. You'll see exactly what the model is reading during a query.

TAGS

Tagging consistency

The AI lists your current knowledge base tags. This helps you spot missing categories or messy organization.

GAPS

Missing information

By comparing queries against your docs, the AI flags when it can't find an answer. You'll know exactly what's missing.

HUMAN

Manual fixes needed

The AI identifies broken links or outdated text. You'll need to go into Voiceflow to update these specific files.

The workflow

What your AI does when the request arrives.

The AI uses your Voiceflow data to perform targeted audits.

  1. Fetch documentation

    The AI looks up the specific files you want to test to ensure it has the right context.

    list_kb_docs

  2. Check tag structure

    The AI pulls a list of all tags currently applied to your knowledge base.

    list_kb_tags

  3. Run test queries

    The AI asks questions against your documents to see if the retrieval works as intended.

    query_kb

  4. Identify errors

    The AI compares the retrieved data against your tags to find mismatches or missing info.

    query_kblist_kb_tags

Try it

Copy these to start.

Use these prompts to begin your audit.

Starting points

Replace the bracketed text with your specific Voiceflow document names or tag names.

Voiceflow Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_l22Y6YFkjLlbfmb2bwNvq56Y3lGMb9ioSh3t5jM5/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Voiceflow capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "voiceflow-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_l22Y6YFkjLlbfmb2bwNvq56Y3lGMb9ioSh3t5jM5/mcp"
    }
  }
}
Copy into chat04

  • Query the knowledge base about the refund policy in the 'Customer Support' doc.

  • List all the tags currently in my knowledge base so I can check for duplicates.

  • Check the 'Product Specs' document to see if it contains information about battery life.

  • List all documents in the knowledge base to verify the upload was successful.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Voiceflow once, then ask.

You only need to link your account once. Your credentials stay encrypted, and you can start auditing immediately.

Connect Voiceflow to your AI

FAQ

How this task behaves.

  • 01

    Can the AI edit my Voiceflow documents?

    No. The AI can only read documents and tags to perform audits. You must make all changes inside Voiceflow manually.

  • 02

    Can the AI add new tags to my knowledge base?

    No. The AI can list existing tags, but it does not have the capability to create or modify them.

  • 03

    How does the AI know which document to query?

    The AI uses the document list to identify the correct files based on the names you provide in your prompt.

  • 04

    Will this work with any AI client?

    Yes, as long as you are using an MCP-compatible client like Claude, Cursor, or Windsurf.

  • 05

    Can I see the source of the answer?

    Yes. When the AI queries the knowledge base, it retrieves the relevant text from your documents.

  • More questions about Voiceflow? The Connector page answers them. See everything the Voiceflow Connector can do

Connect Voiceflow to Claude, Cursor, ChatGPT & more