- DELIVERED
- IDENTIFIED
- TEMPLATE
- REVIEW
Short answer
How can I send images or files via WhatsApp using AI?
You tell your AI which file to send and which customer should receive it. The AI finds the right contact and uses the WhatsApp Business API to deliver the media. You'll see how the process works below.
The outcomes.
Where your requests land.
The AI handles the technical delivery once you give the command.
DELIVERED
Media sent successfully
The AI uses the API to push your image, video, or PDF to the customer. You'll know exactly when the file hits their chat.
IDENTIFIED
Customer found
The AI scans your contact list to match the person you're talking about. It ensures the media goes to the right phone number.
TEMPLATE
Standardized messages
The AI can pull from your approved WhatsApp templates. This keeps your business messaging compliant and consistent.
REVIEW
Human oversight
The AI won't send anything without your prompt. You stay in the loop to approve the specific content before it goes out.
The workflow
What your AI does when you ask to send media.
The AI moves from finding the person to delivering the file.
Locate the contact
The AI looks through your existing customer database to find the specific person you want to message.
search_customersCheck available templates
If you want to use a pre-approved message, the AI checks what you have available in your account.
list_templatesSelect the media
The AI prepares the specific image, video, or PDF you've identified for the message.
send_mediaExecute the send
The AI triggers the final delivery to the customer's WhatsApp number.
send_template
Try it
Copy these to start.
Use these prompts to trigger the first action.
Starting points
Swap out the bracketed info with your actual file names or customer names.
WA Smart Business Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_I04q5Oi7iFMz9FbwrX56rj8jib4ALoPt8SVGUWMd/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — WA Smart Business capabilities are ready to use.
{
"mcpServers": {
"wa-smart-business-alternative-mcp": {
"url": "https://edge.vinkius.com/vk_preview_I04q5Oi7iFMz9FbwrX56rj8jib4ALoPt8SVGUWMd/mcp"
}
}
}Find the customer named Sarah Jenkins and send her the invoice.pdf.
List my available WhatsApp templates so I can choose one.
Send the product video to the contact with the email alex@example.com.
Search for customers in the London region to prepare a media blast.
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Start here
Connect WA Smart Business once, then ask.
One connection links your AI to the WhatsApp API. Your credentials stay encrypted and secure on our side.
Connect WA Smart Business to your AIFAQ
How the task behaves
- 01
Can the AI send messages without me asking?
No. The AI only acts when you give it a direct instruction in your chat client.
- 02
Can the AI delete messages I already sent?
No. This MCP only has tools to search, list, and send media or templates.
- 03
Does the AI handle the WhatsApp Business API setup?
No. You must have an active WhatsApp Business API account already set up. This MCP just connects your AI to it.
- 04
Can I send a message to a random phone number?
The AI uses the search tool to find customers in your list. It doesn't have a tool to just blast any number you type in.
- 05
Can the AI create new WhatsApp templates?
No. The AI can only list your existing templates or send them.
More questions about WA Smart Business? The Connector page answers them. See everything the WA Smart Business Connector can do
Connect WA Smart Business to Claude, Cursor, ChatGPT & more
