• AUTOMATION
  • COMPLIANCE
  • OVERSIGHT
  • SYNC

How to send WhatsApp template messages with your AI

Connect Wati to your AI client to trigger approved business templates for your customers.

Ask AI about this page

Short answer

How can my AI send WhatsApp templates?

Your AI agent pulls your approved templates from Wati and sends them to customers on your command. You'll see how the agent handles the selection and delivery process below.

The outcomes

What you get from your AI

Once connected, your agent handles the heavy lifting of template management and delivery.

AUTOMATION

Direct template triggers

The AI selects the correct template and sends it immediately. You don't have to log into Wati to find and click send.

COMPLIANCE

Approved message use

The agent only uses templates already approved in your Wati account. This keeps your messaging within WhatsApp guidelines.

OVERSIGHT

Human-in-the-loop control

You can review what the AI intends to send before it goes out. This ensures the right variables are filled for the right person.

SYNC

Live template access

The agent sees your Wati template library in real time. Any updates you make in Wati are instantly available to your agent.

The workflow

What your AI does when a message is requested.

The agent follows a specific sequence to ensure the template is valid before sending.

  1. Find templates

    The agent scans your Wati account to see which business templates are available for use.

    list_templates
  2. Check template details

    The agent looks up a specific template to confirm its structure and required variables.

    get_template
  3. Send the message

    The agent triggers the actual delivery of the template to the customer's phone number.

    send_template_message
  4. Confirm status

    The agent verifies that the message was sent successfully and tells you the result.

    send_template_message

Try it

Copy these to start.

Use these prompts to trigger your first WhatsApp message.

Starting points

These are opening lines. Swap out the template names and phone numbers for your actual data.

Wati Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_UqkX7bmarsYayAZgODQYmNZL33yk4b2ZULrT2b6f/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Wati capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "wati-alternative-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_UqkX7bmarsYayAZgODQYmNZL33yk4b2ZULrT2b6f/mcp"
    }
  }
}
Copy into chat04
  • List my Wati templates.

  • Send the 'welcome_user' template to +15550102030.

  • What are the variables for the 'order_update' template?

  • Send the shipping notification template to the customer in my recent contacts.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Wati once, then ask.

Link your Wati account through Vinkius. Your credentials stay encrypted, and you can start messaging through your AI client immediately.

Connect Wati to your AI

FAQ

How this task behaves

  • 01

    Can the AI create new templates?

    No. The AI can only use templates that you have already created and approved in Wati.

  • 02

    Can the AI send free-form text messages?

    No. The AI is limited to sending the pre-approved templates found in your Wati account.

  • 03

    Can the AI delete my templates?

    No. The AI can only read and send templates; it has no permission to delete anything from Wati.

  • 04

    Does the AI handle the template variables?

    Yes. The AI can fill in the specific variables required by your template to make the message personal.

  • 05

    How does the AI know which templates I have?

    The agent uses the list_templates tool to see your current library of approved templates.

  • More questions about Wati? See everything the Wati Connector can do

Connect Wati to Claude, Cursor, ChatGPT & more