• AUTOMATION
  • COMPLIANCE
  • RECOVERY
  • SYNC

How to send WhatsApp template messages with your AI

Connect Wati to your agent to turn chat triggers into official WhatsApp notifications. Once connected, your AI handles the template selection and delivery.

Ask AI about this page

Short answer

How can I send WhatsApp templates using my AI?

Your AI uses the Wati API to pick from your approved business templates and send them to specific numbers. You get automated outbound messaging without leaving your chat interface. This setup covers everything from template discovery to final delivery.

The results.

What your AI handles.

The AI manages the technical handshake with Wati so you can focus on the conversation.

AUTOMATION

Instant notifications

The AI sends pre-approved templates immediately after a specific event or request. You don't have to manually type out WhatsApp messages.

COMPLIANCE

Template adherence

Your agent only uses templates already approved by WhatsApp. This keeps your business account safe from spam flags.

RECOVERY

Human intervention

If a template fails or a customer asks a question outside the template scope, the AI flags the conversation for you to take over.

SYNC

Template management

The AI stays updated with your current Wati template list. It always knows which message options are available to send.

The workflow

What your AI does when a notification is needed.

The AI moves from checking your available options to executing the send command.

  1. Check available templates

    The AI looks through your Wati account to see which business templates are currently active and ready for use.

    list_templates

  2. Select the right template

    Based on your instructions, the AI identifies the specific template that fits the current context or customer need.

    list_templates

  3. Fill in the variables

    The AI maps the necessary data, like names or order numbers, into the template placeholders.

    send_template_message

  4. Execute the delivery

    The AI sends the completed template to the recipient's WhatsApp number via the Wati API.

    send_template_message

Try it

Copy these to start.

Use these prompts to trigger your first WhatsApp message.

Starting points

These are starting points. Swap out the bracketed info with your actual template names or contact details.

Wati Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_ll58kRbYbmOvnGqCouxtkca9w20pXp5PpJBBXGZJ/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Wati capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "wati-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_ll58kRbYbmOvnGqCouxtkca9w20pXp5PpJBBXGZJ/mcp"
    }
  }
}
Copy into chat04

  • List all my available Wati templates so I know what I can send.

  • Send the 'order_confirmation' template to +1234567890 using the name John.

  • Check my Wati templates and find one that works for a shipping update.

  • Send the 'welcome_message' template to the contact in my recent spreadsheet.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Wati once, then ask.

Log in to Wati via the Vinkius interface to authorize the connection. Your credentials stay encrypted, and you can immediately start prompting your agent to send messages.

Connect Wati to your AI

FAQ

How the Wati task behaves.

  • 01

    Can the AI create new WhatsApp templates?

    No. The AI can only use templates that you have already created and had approved in your Wati dashboard.

  • 02

    Can the AI send regular text messages?

    No. This specific connection is limited to sending pre-approved business templates via the Wati API.

  • 03

    Does the AI decide when to send a message?

    The AI sends the message when you tell it to or when it hits a trigger you've set in your agent's logic.

  • 04

    Can the AI change the template content?

    No. The AI can only fill in the variables allowed by the template. It cannot rewrite the core text of an approved template.

  • 05

    How does the AI know which templates are available?

    The AI uses the list_templates tool to pull your current list of approved templates from Wati.

  • More questions about Wati? The Connector page answers them. See everything the Wati Connector can do

Connect Wati to Claude, Cursor, ChatGPT & more