- CRM
- SALES
- HUMAN
Short answer
How can I use my AI to manage leads and WhatsApp followups?
Your AI uses Zenvia Conversion to register new contact details and trigger WhatsApp template messages. This keeps your sales pipeline active without manual data entry. You'll see how the automation handles the handoff below.
The results.
Where your data lands.
The AI moves information between your chat and your sales tools.
CRM
New lead created
The AI uses the contact info from your chat to register a new person in your system. This keeps your database current.
Instant followups sent
Your agent triggers a template message to the new contact immediately. This ensures you reach them while they are still interested.
SALES
Active sales pipeline
Because the AI handles the initial contact, your leads stay warm. You get notified when a conversation starts.
HUMAN
Manual intervention needed
The AI handles the logging and the first message. You step in once the customer replies to take over the conversation.
The workflow
What your AI does when a lead arrives.
The AI acts as the bridge between your conversation and your messaging platform.
Capture contact info
When you identify a potential customer in chat, the AI pulls their details to build a profile.
create_leadRegister the lead
The AI sends that profile directly to your Zenvia account to ensure the lead is saved.
create_leadTrigger outreach
The AI picks a specific WhatsApp template to send to the new contact.
send_templateConfirm delivery
The AI verifies the message was sent so you know the follow-up is in progress.
send_template
Try it
Copy these to start.
Use these prompts to trigger the Zenvia Conversion tools.
Starting points
These are starting points. Swap out the bracketed info with your actual contact details.
Zenvia Conversion Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_sFf0Ih3zhem3LVE4qroDbO239k4TcZkCewSRrzhN/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — Zenvia Conversion capabilities are ready to use.
{
"mcpServers": {
"zenvia-conversion-mcp": {
"url": "https://edge.vinkius.com/vk_preview_sFf0Ih3zhem3LVE4qroDbO239k4TcZkCewSRrzhN/mcp"
}
}
}Create a new lead for John Doe at john.doe@example.com and send him the welcome template.
I have a new contact, Sarah Miller, phone 555-0123. Log her as a lead and send the intro message.
Log this lead: Mike Ross, mike@ross.com, and trigger the follow-up WhatsApp template.
Register a lead for the client I just mentioned and send the standard greeting via WhatsApp.
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Start here
Connect Zenvia Conversion once, then ask.
You only need to link your account once. Your credentials stay encrypted, and you can start managing leads through any compatible client immediately.
Connect Zenvia Conversion to your AIFAQ
How this task behaves.
- 01
Can the AI write custom WhatsApp messages?
No. The AI can only trigger existing templates through the send_template tool.
- 02
Does the AI delete leads if I make a mistake?
No. This MCP does not have a tool to delete or modify existing leads.
- 03
Will the AI automatically reply to customer questions?
No. The AI sends the initial template, but you must handle the actual conversation once the customer responds.
- 04
Can I use this to send bulk messages?
No. The AI is designed to trigger individual followups for specific leads you identify in chat.
- 05
Do I need to manually enter data into Zenvia?
No. Once you tell your AI to create a lead, the data is sent to Zenvia automatically.
More questions about Zenvia Conversion? The Connector page answers them. See everything the Zenvia Conversion Connector can do
Connect Zenvia Conversion to Claude, Cursor, ChatGPT & more
