- PURCHASE
- ACTIVITY
- MANUAL
- CONFIRMATION
Short answer
How can I give loyalty points to customers using AI?
You tell your AI client to award points based on a purchase or a specific user action. The AI then executes the request through Zinrelo to update the customer's balance. You get immediate confirmation once the points are applied.
The results of your requests
Where your rewards land
Your AI handles the logic and the updates based on what you tell it.
PURCHASE
Points for sales
The AI identifies the transaction and applies the reward. This keeps your sales and loyalty data in sync.
ACTIVITY
Points for engagement
Reward users for things like reviews or logins. Your AI handles the distribution based on the activity you describe.
MANUAL
Human oversight
If a request falls outside of standard rules, the AI will ask you for clarification. You stay in control of edge cases.
CONFIRMATION
Updated balances
Once the tool runs, your AI confirms the points were successfully added to the user's account.
The workflow
What your AI does when the request arrives.
The AI translates your natural language into specific Zinrelo commands.
Identify the trigger
Your AI determines if you are rewarding a sale or a specific user action.
award_points_purchaseaward_points_activityMatch the user
The AI looks up the correct customer profile to ensure points go to the right person.
award_points_purchaseExecute the reward
The AI sends the command to Zinrelo to update the loyalty balance.
award_points_purchaseaward_points_activityVerify success
The AI checks that the transaction completed and reports back to you.
award_points_activity
Try it
Copy these to start.
Use these prompts to trigger rewards immediately.
Starting points
Replace the bracketed info with your actual customer names or order IDs.
Zinrelo Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_AratjXjIrNe435yir0rGqwDlmZZdTjbFgj4FW3dU/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — Zinrelo capabilities are ready to use.
{
"mcpServers": {
"zinrelo-mcp": {
"url": "https://edge.vinkius.com/vk_preview_AratjXjIrNe435yir0rGqwDlmZZdTjbFgj4FW3dU/mcp"
}
}
}Award 50 points to customer John Doe for his recent purchase.
Give Sarah Miller 10 points for completing her profile activity.
Grant 100 points to the user associated with order #9982.
Award points to the customer in the 'Gold' tier for their daily login.
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Start here
Connect Zinrelo once, then ask.
Click the link to connect your account. Your credentials stay encrypted, and you can start chatting with Zinrelo in any compatible client right away.
Connect Zinrelo to your AIFAQ
How this task behaves
- 01
Can the AI change a user's loyalty tier?
No. The AI can only award points for purchases or activities. Tier changes must be handled within your Zinrelo dashboard.
- 02
Can I use this to delete points?
No. The available tools only allow for awarding points. It cannot subtract or remove points from an account.
- 03
Does the AI need to know the customer ID?
It helps. If you provide a name or order number, the AI uses that to find the right person, but it works best with specific identifiers.
- 04
Will the AI automatically award points for every sale?
No. The AI only awards points when you specifically ask it to do so through the chat interface.
- 05
Can I award points for things other than purchases or activities?
No. The AI is limited to the specific purchase and activity tools provided by the connector.
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