Connectez Daktela à ChatGPT, Claude et Gemini

• 01 / 02Créer des tickets et gérer le CRM
• 02 / 02Surveiller les files d'attente

Jour le plus rapide

608ms

Jour le plus lent

1118ms

Tendance sur 14 jours

En ralentissement+10%

Daktela Connector

Tout est prêt. Choisissez votre client MCP et suivez les instructions de configuration.

Lien du connecteurhttps://edge.vinkius.com/vk_preview_QEglAnODTECFv29YN503LCFMgoxauqvEJgZibPNQ/mcpCopier

Claude Desktop

Suivez les étapes ci-dessous pour vous connecter en quelques secondes.

1. 1In Claude Desktop, open Settings → Connectors.
2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3. 3Click Add and start a new chat — Daktela capabilities are ready to use.

Configuration · claude_desktop_config.jsonCopier

{
  "mcpServers": {
    "daktela-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_QEglAnODTECFv29YN503LCFMgoxauqvEJgZibPNQ/mcp"
    }
  }
}

• Claude
• ChatGPT
• Cursor
• VS Code
• Windsurf
• Claude Code
• JetBrains
• Cline

Les instructions pas à pas pour chaque client sont dans le guide. Comment connecter

Configuration guidée pour Claude ? Configurer Daktela avec Claude et les autres IA

Voyez tous les clients IA avec lesquels ce connector fonctionne ↑

• 01

  Responsables d'équipe support

  Pour surveiller le statut des tickets et le volume des files d'attente via des commandes IA.

• 02

  Conseillers clients

  Pour créer des contacts CRM et enregistrer des activités sans quitter leur espace de travail.

• 03

  Managers opérationnels

  Pour vérifier l'historique des appels et analyser la répartition des agents.

• 01

  How do I connect my Daktela account?

  You need your Daktela Domain and Access Token, which you can find in your Daktela user settings. Once you enter these into the Vinkius setup, you're ready to go.

• 02

  Which AI clients can I use with this MCP?

  You can use this MCP with any compatible client, including Claude, Cursor, Windsurf, and VS Code.

• 03

  Can I manage my CRM through the AI?

  Yes, the MCP includes capabilities to list accounts and create new contacts directly in your Daktela CRM.

• 04

  Does this work for phone calls?

  Yes, the MCP can retrieve your call history and monitor real-time activities including phone interactions.

• 05

  Is my data secure?

  Vinkius hosts and manages the MCP, handling your credentials securely so you can connect your client once and start working.

• 06

  Can I see all the open tickets in my Daktela account?

  Yes! Use the list_tickets capability. Your agent will retrieve the complete directory of support cases, which you can then filter or summarize.

• 07

  How do I create a new contact in the Daktela CRM?

  Use the create_contact action. Provide the first name, last name, and optional email or phone number to register the person in your CRM database instantly.

• 08

  Is it possible to list the history of past phone calls via AI?

  Absolutely. Use the list_call_history query. The agent will retrieve a detailed log of past voice interactions, including participants and durations.

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