Cloopen MCP. Manage SMS, Voice, and App data in conversation.
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Cloopen / 容联云 MCP Server manages all your cloud communication. Your AI agent handles SMS sends, voice verification calls, and application management without you touching the portal.
It lets you check account balances, list SMS templates, and monitor delivery status via natural conversation.
What your AI agents can do
Get account info
Retrieves high-level information about your Cloopen account and resource usage.
Get app
Fetches detailed configuration information for a specific communication application.
Get ivr
Retrieves the full configuration details for a specified IVR flow.
The agent sends template-based SMS messages and reports the real-time delivery status using send_sms and query_sms.
The agent triggers automated voice calls to deliver time-sensitive verification codes or critical notifications using list_voice_codes.
The agent retrieves account balances, status, and resource usage via get_account_info.
The agent lists all configured communication applications and retrieves specific details about IVR flows or app setups using list_apps, get_app, and get_ivr.
The agent browses and lists approved SMS templates to ensure consistency across campaigns using list_templates.
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Cloopen / 容联云 MCP Server: 10 Tools for Communications
Use these 10 tools to send SMS, manage voice codes, and audit your cloud communication setup through your AI agent.
019d8426get account info
Retrieves high-level information about your Cloopen account and resource usage.
019d8426get app
Fetches detailed configuration information for a specific communication application.
019d8426get ivr
Retrieves the full configuration details for a specified IVR flow.
019d8426list apps
Lists all communication applications currently set up in your account.
019d8426list callback
Initiates a double-call callback function for complex routing scenarios.
019d8426list landing calls
Initiates a dedicated inbound landing call for specific use cases.
019d8426list templates
Shows a list of all approved and available SMS templates.
019d8426list voice codes
Sends an automated voice call containing a verification code.
019d8426query sms
Checks the delivery status and history of a specific SMS message.
019d8426send sms
Sends a new SMS message using one of your pre-approved templates.
Choose How to Get Started
Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.
Build Your Own
Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.
- Import from OpenAPI, Swagger, or YAML specs
- Create Agent Skills with progressive disclosure
- Deploy to edge with MCPFusion framework
- Built in DLP, auth, and compliance on every call
- Real time usage dashboard and cost metering
- Publish to catalog or keep private
Make Your AI Do More
Start with Cloopen / 容联云, then connect any of our 4,700+ other servers whenever your AI needs more. One click, no limits.
- Use this MCP plus 4,700+ others, all in one place
- Add new capabilities to your AI anytime you want
- Every connection is secured and compliant automatically
- Track usage and costs across all your servers
- Works with Claude, ChatGPT, Cursor, and more
- New servers added to the catalog every week
What you can do with this MCP connector
Your AI agent handles all your cloud communication tasks through the Cloopen MCP Server. You'll manage SMS sends, voice verification calls, and app settings without ever touching the portal. You can check account balances, list SMS templates, and monitor delivery status just by talking to your agent.
Send and Track SMS Messages
To fire off a new SMS, your agent uses send_sms with one of your pre-approved templates. You can check the delivery status and history of any message you sent using query_sms. For campaigns, your agent first shows you all approved and available SMS templates via list_templates to keep everything consistent.
Automate Voice Calls
Need to deliver a time-sensitive verification code or a critical alert? Your agent triggers automated voice calls using list_voice_codes. You can also set up complex routing scenarios by initiating a double-call callback function with list_callback, or set up a dedicated inbound landing call using list_landing_calls.
Audit and Manage Account Details
Your agent gets high-level information about your Cloopen account and resource usage by calling get_account_info. You can also check the detailed configuration for a specific communication application using get_app, or get the full setup details for a specified IVR flow via get_ivr. When you need to see all the apps running, your agent lists them all using list_apps.
Grouped Functionality
To keep things running smoothly, your agent handles app management by listing all communication applications (list_apps), fetching specific application details (get_app), and retrieving IVR flow setups (get_ivr). You can also initiate a dedicated inbound landing call for specific use cases using list_landing_calls and set up complex routing with list_callback.
How Cloopen MCP Works
- 1 Subscribe to the Cloopen server and input your required credentials (Account Sid, Auth Token, App Id).
- 2 Your AI client processes your request (e.g., 'Send a code to 138...').
- 3 The agent calls the specific tool (e.g.,
send_sms), executes the action, and returns the result to the conversation.
The bottom line is, your AI client handles the API calls and state management, letting you talk to your communication platform instead of navigating its dashboard.
Who Is Cloopen MCP For?
Product Operations teams need this when manual verification checks slow down user onboarding. Customer Success Managers use it to coordinate large-scale notifications instantly. DevOps Engineers rely on it to monitor system communication status and audit account resources without leaving their terminal.
Uses the agent to automate user verification and check SMS delivery status using query_sms and send_sms.
Coordinates notification campaigns and manages communication applications directly from the AI interface using list_apps and get_app.
Monitors system communication status and audits account resource usage via unified AI commands like get_account_info.
What Changes When You Connect
- Automate user verification: Use
list_voice_codesto trigger automated voice calls for codes, which is faster than manual phone calls. - Centralize auditing:
get_account_infopulls your balance and resource usage into the chat, eliminating the need to jump between multiple admin dashboards. - Control messaging flow: Before sending anything, run
list_templatesto see exactly which SMS templates are approved and ready for use. - Track deliveries instantly: After using
send_sms, you don't wait. You immediately runquery_smsto get real-time delivery status. - Manage apps without logging in: Use
list_appsto see all communication applications andget_appto dive into details—all from your AI client. - Streamline call setup: Use
list_landing_callsorlist_callbackto initiate complex call routing paths instantly through the agent.
Real-World Use Cases
Need to verify a new user's phone number.
A Product Ops engineer needs to verify a user. They prompt the agent: 'Send a verification code to 13800000000.' The agent uses send_sms and confirms the message ID. If that fails, the engineer can ask the agent to use list_voice_codes to trigger a voice call instead, solving the verification problem quickly.
Checking resource limits for a major campaign.
A DevOps team member needs to know if they can send 1 million messages. They prompt the agent to run get_account_info. The agent returns the current balance and usage metrics. They then follow up by calling list_templates to ensure the campaign uses approved messaging, completing the audit in minutes.
A team needs to manage a new outbound notification system.
A Customer Success Manager wants to set up a new notification. They first use list_apps to see existing setups. Then, they use get_app to pull the details on the specific app they need to modify, then use get_ivr to confirm the call flow logic. All done without touching the web UI.
Troubleshooting a failed outbound message.
The team notices a message failed to deliver. Instead of digging through logs, they ask the agent to run query_sms with the message ID. The agent provides the failure reason and delivery status, allowing immediate triage.
The Tradeoffs
Manually checking logs for status
A user has to log into the Cloopen portal, find the message ID, navigate to the message history tab, and manually check the delivery status. This takes several clicks and context switching.
→
Ask the agent to run query_sms and provide the message ID. The agent executes the check and gives you the status directly in the chat.
Setting up call flow step-by-step
Configuring a new IVR flow requires logging into the portal, building the logic tree, and testing multiple endpoints. This is slow and error-prone.
→
Use get_ivr to retrieve the current configuration for an IVR flow. You can review the logic and make changes by describing them to the agent, which calls the necessary tools.
Searching for available message types
A developer needs to know which templates are available for an SMS campaign, forcing them to look through documentation or the web UI.
→
Ask the agent to run list_templates. It returns a list of approved templates immediately, letting you choose the right message type.
When It Fits, When It Doesn't
Use this server if you need to manage communication data (SMS, voice, apps) through conversation. This is ideal for Product Operations, Customer Success, and DevOps teams who need quick, auditable access to status and configuration. Don't use it if you need to build complex, visual campaign flows or manage user permissions—those require the full Cloopen portal. If your goal is just to send a message, use send_sms. If your goal is to check the delivery status, use query_sms. If you need to know what apps exist, use list_apps. Don't try to combine all 10 tools in one prompt; break complex tasks into sequential steps for better results.
Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Cloopen / 容联云. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
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Works with Claude, ChatGPT, Cursor, and more
The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.
This server provides 10 capabilities that interface natively with Claude, ChatGPT, Cursor, and any MCP client. No middleware. No custom integration required.
Available Capabilities
Checking account status and message status used to take multiple logins.
Before, checking your account balance or the delivery status of a campaign meant opening the Cloopen portal. You had to navigate to the 'Billing' tab for account info, and then another tab for message logs to check delivery status. It was a lot of clicks and copying IDs.
Now, your agent handles it. Ask for the account info, and it runs `get_account_info` and gives you the balance and status immediately. Then, ask it to check the status of a message using `query_sms`. You get all the data in one conversation.
Cloopen / 容联云 MCP Server: Send and manage messages.
Sending a simple SMS or initiating a voice code used to require filling out forms and confirming credentials on the web platform. If you missed a step, the whole process stalled.
Now, you just tell your agent to 'Send the verification code.' It runs `send_sms` or `list_voice_codes` and handles the entire sequence. The complexity is gone.
Common Questions About Cloopen MCP
How do I check if an SMS message delivered using the `query_sms` tool? +
Yes, the query_sms tool checks the delivery status of a message by requiring a message ID. You provide the ID, and the agent tells you if it was delivered, failed, or is still pending.
What is the difference between `send_sms` and `list_templates`? +
list_templates shows you all the approved SMS templates available. send_sms uses one of those templates to actually send the message.
Can I use the `get_account_info` tool to find my resource limits? +
Yes. The get_account_info tool pulls high-level account data, including your current balance and resource usage, right into the chat.
What tool do I use to send a voice verification code? +
You use the list_voice_codes tool. It initiates an automated voice call with the verification code, which is better than manual SMS for some use cases.
How do I see what communication apps are available? +
Start by running list_apps. This gives you a list of all active communication applications. Then, use get_app to pull deep details on any specific app.
How do I list all my active communication applications using the `list_apps` tool? +
The list_apps tool provides a complete list of all your active communication applications. This lets you see the details of every configured service, including their specific IDs and current status.
What tool should I use to check the configuration of an IVR system, like `get_ivr`? +
Use the get_ivr tool to pull the specific details for your IVR configuration. You'll get the full setup, including flow paths and associated call logic, so you know exactly how the system routes calls.
If I need to send a call callback, which tool should I use, like `list_callback`? +
You need the list_callback tool for initiating a double-call callback. This tool is designed specifically for managing complex call routing and ensures your agent can handle multi-stage communication workflows.
How do I find my Cloopen Account Sid and Token? +
Log in to the Cloopen Console dashboard. You will find your Account Sid and Auth Token in the account information section on the homepage.
Can I query the status of a specific SMS message? +
Yes. Use the query_sms tool with the smsMessageSid returned from the send operation to retrieve the current delivery status.
Is it possible to send voice verification codes? +
Yes! Use the list_voice_codes tool to initiate an automated call that will speak the verification code to the recipient's phone.
Use it with your favorite AI tools
Connect this server to Cursor, Claude, VS Code, and more.
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