Gallabox MCP. Automate messaging and manage chat context.
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Gallabox MCP Server automates WhatsApp Business communication. Your AI client connects to this server to send messages, manage shared inboxes, and handle customer interactions at scale.
Use it to list active chats, retrieve message history, send templated notifications, and verify contact details—all through natural conversation.
What your AI agents can do
Get chat details
Retrieves metadata for a specific chat thread.
Get contact details
Retrieves metadata for a specific contact.
Get my profile
Retrieves the account profile details for the connected Gallabox account.
Your AI client lists all ongoing WhatsApp conversations and checks their current status using list_active_chats.
You send immediate, freeform text messages to contacts using the send_whatsapp_text tool.
Your agent deploys pre-approved, structured messages to customers using send_whatsapp_template, maintaining compliance.
The AI client fetches the full message thread for any conversation ID via list_thread_messages to understand the full context.
You retrieve contact profiles and verify numbers using list_whatsapp_contacts and get_contact_details.
The agent runs verify_api_connection to confirm the API connection is active and ready for use.
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Gallabox MCP Server: 12 Tools for Chat & Contact Management
Use these twelve tools to let your AI client read, write, and manage all aspects of your WhatsApp Business conversations and contact data.
019d75a2get chat details
Retrieves metadata for a specific chat thread.
019d75a2get contact details
Retrieves metadata for a specific contact.
019d75a2get my profile
Retrieves the account profile details for the connected Gallabox account.
019d75a2list active chats
Lists all currently active WhatsApp conversation threads.
019d75a2list message templates
Lists all pre-approved message templates available in your account.
019d75a2list support teams
Lists all support teams configured within Gallabox.
019d75a2list thread messages
Fetches the entire message history for a given conversation ID.
019d75a2list whatsapp channels
Lists all configured WhatsApp Business channels.
019d75a2list whatsapp contacts
Lists all contacts stored in your WhatsApp contact database.
019d75a2send whatsapp template
Sends a pre-approved, structured message template to a contact.
019d75a2send whatsapp text
Sends a standard, freeform text message to a contact.
019d75a2verify api connection
Checks the current API connection status to ensure the service is operational.
Choose How to Get Started
Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.
Build Your Own
Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.
- Import from OpenAPI, Swagger, or YAML specs
- Create Agent Skills with progressive disclosure
- Deploy to edge with MCPFusion framework
- Built in DLP, auth, and compliance on every call
- Real time usage dashboard and cost metering
- Publish to catalog or keep private
Make Your AI Do More
Start with Gallabox, then connect any of our 4,700+ other servers whenever your AI needs more. One click, no limits.
- Use this MCP plus 4,700+ others, all in one place
- Add new capabilities to your AI anytime you want
- Every connection is secured and compliant automatically
- Track usage and costs across all your servers
- Works with Claude, ChatGPT, Cursor, and more
- New servers added to the catalog every week
What you can do with this MCP connector
You're connecting your Gallabox account to any AI agent through the Model Context Protocol. This server gives your agent the tools it needs to automate WhatsApp Business messaging and handle customer interactions at scale. Your AI client can list all active chats and check their status using list_active_chats. You can send immediate, freeform text messages to contacts using send_whatsapp_text, or deploy structured, pre-approved messages with send_whatsapp_template to keep things compliant.
The agent can fetch the full message history for any conversation ID with list_thread_messages, so it always knows the whole story. Need to verify or pull contact info? You can list all contacts in your database with list_whatsapp_contacts and get specific details for a contact using get_contact_details. For account health, the agent runs verify_api_connection to confirm the API link is live.
To manage the overall setup, the agent can pull your profile data using get_my_profile, check which support teams are configured with list_support_teams, list all available message templates using list_message_templates, and list all configured WhatsApp Business channels via list_whatsapp_channels. You can also see all the conversations going on by listing all current chats with list_active_chats.
You'll get a full picture of every customer interaction, from checking metadata for a specific thread with get_chat_details to seeing all the contacts stored in your database via list_whatsapp_contacts.
How Gallabox MCP Works
- 1 First, you subscribe to the Gallabox MCP Server and enter your API credentials into Vinkius.
- 2 Next, you prompt your AI client (e.g., 'What did the customer say in conv_123?'). The agent uses
list_thread_messagesto fetch the full chat history. - 3 Finally, the AI client uses that context to draft a reply and executes
send_whatsapp_textorsend_whatsapp_templateto send the message.
The bottom line is: your AI agent manages the entire WhatsApp lifecycle—from checking context to sending the final message—using a single, natural conversation flow.
Who Is Gallabox MCP For?
This is for Support Leads, Marketing Operations, and Customer Success Ops. If you spend time switching between your CRM, WhatsApp dashboard, and ticketing system just to get a full view of a single customer conversation, this is for you. Your agent can handle the context switching and the message sending.
You use list_active_chats to quickly see which conversations are stuck or which contacts haven't been touched in days, without manually navigating the dashboard.
You automate follow-up campaigns by having your agent list approved templates (list_message_templates) and send targeted messages using send_whatsapp_template.
You use list_whatsapp_contacts to verify a customer's details and list_thread_messages to review the full context before making a retention offer.
What Changes When You Connect
- See all active conversations instantly. Use
list_active_chatsto get a real-time overview of all threads, letting your agent know exactly where to focus next. - Never lose context again. Running
list_thread_messagespulls the complete chat history for any conversation ID, so your agent can reply intelligently, no matter how long the thread is. - Stay compliant while sending messages. Use
list_message_templatesto see only your approved templates, ensuring every automated message follows business policy. - Handle messaging at scale. Sending messages is simple: use
send_whatsapp_textfor quick replies, orsend_whatsapp_templatefor structured, high-volume notifications. - Verify customer data on the fly. Before replying, have your agent run
list_whatsapp_contactsandget_contact_detailsto confirm the user's profile and phone number. - Keep the system running. Running
verify_api_connectionat the start of a session confirms the API credentials are working before any other action is attempted.
Real-World Use Cases
Handling a complex support ticket.
A customer asks a support agent about a delayed shipment. The agent prompts their AI client to run list_thread_messages for the chat ID. The agent reads the full history, notes the initial complaint, and then uses send_whatsapp_text to send the updated tracking number.
Running a targeted marketing campaign.
The marketing team wants to remind users about an expiring service. They prompt their agent to run list_message_templates to find the 'Renewal Reminder' template, and then use send_whatsapp_template to send it to a list of verified contacts.
Checking on abandoned chats.
The ops manager needs to know which chats haven't been touched in 24 hours. They use list_active_chats to pull the list, and then run get_chat_details on the most relevant IDs to triage the backlog.
Onboarding a new support team.
A new agent needs to know the available resources. They ask their agent to run list_support_teams and list_whatsapp_channels to see which departments and communication pipelines are configured for the team.
The Tradeoffs
Treating WhatsApp like email.
The developer tries to build a single function that sends any text, ignoring template requirements. This fails because the API needs specific templates for high-volume, non-user-initiated messages.
→
Use send_whatsapp_template when sending notifications that require pre-approval, and only use send_whatsapp_text for immediate, human-style replies. Never mix the two methods without checking the API documentation first.
Ignoring chat context.
The agent replies to a customer without first checking the chat history. The reply is generic and misses key details, forcing the customer to repeat themselves.
→
Always run list_thread_messages first. This pulls the full conversation context, guaranteeing your agent has all the necessary details before it sends a reply via send_whatsapp_text.
Manually checking contact details.
The support agent has to open the CRM, then open WhatsApp, then copy the number to check if the contact is valid. This takes too long.
→
Let your agent use list_whatsapp_contacts and get_contact_details. This pulls the contact metadata directly into the chat window, letting you verify details without leaving the conversation.
When It Fits, When It Doesn't
Use this server if your core need is automating the flow of communication—meaning you need to move from reading a conversation to acting on it (sending a follow-up, sending a template). You need the combination of list_active_chats for visibility, list_thread_messages for context, and send_whatsapp_text/send_whatsapp_template for action. Don't use this if your primary goal is just data storage or data visualization; for that, you'd need a dedicated data warehouse. If you only need to list contacts, list_whatsapp_contacts is enough, but you'll need this server to actually send the messages.
Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Gallabox. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
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Works with Claude, ChatGPT, Cursor, and more
The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.
This server provides 12 capabilities that interface natively with Claude, ChatGPT, Cursor, and any MCP client. No middleware. No custom integration required.
Available Capabilities
Juggling multiple tabs to track who needs help.
Right now, if a customer mentions a problem, you jump between the WhatsApp dashboard, your CRM, and your ticketing system. You copy a chat ID here, check a profile there, and then paste the details into a response draft over in your email client. It's slow, it's messy, and you're guaranteed to lose context somewhere.
With Gallabox MCP, the AI client handles the switching. It runs `list_active_chats` to see the queue, pulls `list_thread_messages` to understand the issue, and then uses that context to draft and send the final response via `send_whatsapp_text`. It keeps the whole process inside your agent.
Gallabox MCP Server: Manage chats, contacts & templates
You no longer have to click 'View History' on a chat, then manually look up the contact's details in another tab. Your agent runs `get_chat_details` and `get_contact_details` sequentially, providing all the necessary data points—the conversation status, the contact's profile—in one structured payload.
This means your AI agent doesn't just reply; it acts with full context. It knows who the person is, what the chat status is, and exactly what was said previously. That's the difference.
Common Questions About Gallabox MCP
How do I get an API Key and Secret for Gallabox? +
Log in to Gallabox, navigate to Settings > API Keys, and click on 'Generate Key' to retrieve your credentials.
What is a 'Channel ID' and where do I find it? +
The Channel ID is the unique identifier for your WhatsApp Business number. You can find it in Settings > Connect > WhatsApp Channel, or by using the 'list_whatsapp_channels' tool.
Can I send interactive buttons via this agent? +
Currently, the 'send_whatsapp_template' tool supports pre-approved templates which can include interactive buttons configured in your WhatsApp dashboard.
Are templates required for all messages? +
No. You can send standard text messages to customers who have messaged you in the last 24 hours using 'send_whatsapp_text'. Templates are required for business-initiated outreach outside this window.
How do I use the `list_active_chats` tool to check my support queue? +
The list_active_chats tool returns all current WhatsApp conversation IDs. Your AI client then processes this list to identify missed messages or chats needing follow-up.
If I use `send_whatsapp_template`, how do I ensure the right recipient? +
You must pass a valid contact ID and the specific template name when calling send_whatsapp_template. The API validates the contact's existence before queuing the message.
What happens if I try to send a message with `send_whatsapp_text` to a blocked number? +
The system handles this failure by returning an error code in the response. Your agent can catch this code and prompt the user to try a different contact method.
Which tool should I use to check if my API credentials are working correctly? +
Use the verify_api_connection tool. It performs a simple check against your Gallabox account status, confirming your credentials are active and authorized.
Use it with your favorite AI tools
Connect this server to Cursor, Claude, VS Code, and more.
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