Line-Up MCP. Manage events, tickets & bookings via API calls.

You're dealing with event ticketing, and you shouldn't have to juggle a dozen systems just to get one booking done. The Line-Up MCP Server lets your AI client handle the entire lifecycle—from listing a show months out to confirming the final paid ticket record—all through natural conversation. You don't waste time switching between inventory dashboards or CRM screens; you just tell your agent what you need.

Event Discovery and Scheduling

You start by knowing what's happening. Your agent uses list_available_events to pull a complete list of everything currently scheduled in Line-Up. Once you pick an event, it fetches all the details—the descriptions, metadata, and general information—using get_event_details. But events aren't just one date; they have multiple dates and times. You'll use list_event_performances to get every unique performance ID associated with that show, giving you a full schedule of available slots.

Checking Inventory and Availability

Next, you gotta check if there are tickets left before anyone gets hyped up. The server lets your agent run check_ticket_availability. You feed it the specific event performance ID, and it reports back exactly what ticket types exist—like VIP or Standard—and how many of those seats are remaining in real time.

This checks inventory counts for any given date.

The Booking Process: Holding and Confirming

When a customer finds tickets they want, you don't want them to walk away while waiting for their credit card to clear. You tell your agent to use create_ticket_reservation. This tool temporarily holds the specified number of tickets for that customer, giving you time to finalize payment without losing those seats.

Once the payment goes through, you confirm the booking by running confirm_ticket_order, submitting all the necessary data to create a permanent, paid order record right in Line-Up.

Reviewing and Managing Orders

You need full visibility on what's happening with orders. You can get the complete breakdown—including every item purchased and the total price—for any single transaction ID using get_order_details. To look at a specific customer's history, your agent pulls their profile data, including personal details and past booking records, via get_customer_profile.

For admin access, you can list every historical order linked to the account by running list_account_orders. If you need to see who's in your system, there’s an administrative tool, list_ticket_customers, which provides a full roster of all customer accounts in the database. The Line-Up Server handles everything from listing available events and checking real-time ticket counts to pulling comprehensive order logs and confirming final payments.