Bring Call Transcription
to Claude Desktop
Learn how to connect MiiTel to Claude Desktop and start using 6 AI agent tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code.
What is the MiiTel MCP Server?
Connect your MiiTel account to any AI agent and manage AI-powered speech analysis and call data through natural conversation.
What you can do
- Call Transcripts — Access full text transcriptions of sales and support calls
- Speech Analytics — Analyze talk ratio, speech rate, overlaps, and silence
- Recordings — Retrieve call recording metadata and audio links
- Agent Performance — Monitor call volume, duration, and conversion rates
- Emotion Analysis — Track sentiment and energy levels during conversations
How it works
1. Subscribe to this server
2. Enter your MiiTel Access Token
3. Start analyzing voice calls from Claude, Cursor, or any MCP-compatible client
Who is this for?
- Sales Managers — review discovery calls and coach reps automatically
- Customer Success — monitor sentiment and identify churn risks
- Quality Assurance — ensure compliance on phone calls
Built-in capabilities (6)
Get details for a specific call
Get details for a specific meeting
List MiiTel call history
List MiiTel account users
List online meeting history
List CRM contacts
Why Claude Desktop?
Claude Desktop is the definitive way to connect MiiTel to your AI workflow. Add Vinkius Edge URL to your config, restart the app, and Claude immediately exposes all 6 tools in the chat interface. ask a question, Claude calls the right tool, and you see the answer. Zero code, zero context switching.
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Claude Desktop is the reference MCP client. it was designed alongside the protocol itself, ensuring the most complete and stable MCP implementation available
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Zero-code configuration: add a server URL to a JSON file and Claude instantly discovers and exposes all available tools in the chat interface
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Claude's extended thinking capability lets it reason through multi-step tool usage, chaining multiple API calls to answer complex questions
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Enterprise-grade security with local config storage. your tokens never leave your machine, and connections go directly to Vinkius Edge network
MiiTel in Claude Desktop
MiiTel and 3,400+ other MCP servers. One platform. One governance layer.
Teams that connect MiiTel to Claude Desktop through Vinkius don't need to source, host, or maintain individual MCP servers. Every tool call runs inside a hardened runtime with credential isolation, DLP, and a signed audit chain.
Raw MCP | Vinkius | |
|---|---|---|
| Server catalog | Find and host yourself | 3,400+ managed |
| Infrastructure | Self-hosted | Sandboxed V8 isolates |
| Credential handling | Plaintext in config | Vault + runtime injection |
| Data loss prevention | None | Configurable DLP policies |
| Kill switch | None | Global instant shutdown |
| Financial circuit breakers | None | Per-server limits + alerts |
| Audit trail | None | Ed25519 signed logs |
| SIEM log streaming | None | Splunk, Datadog, Webhook |
| Honeytokens | None | Canary alerts on leak |
| Custom domains | Not applicable | DNS challenge verified |
| GDPR compliance | Manual effort | Automated purge + export |
Why teams choose Vinkius for MiiTel in Claude Desktop
The MiiTel MCP Server runs on Vinkius-managed infrastructure inside AWS — a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts. All 6 tools execute in hardened sandboxes optimized for native MCP execution.
Your AI agents in Claude Desktop only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure, zero maintenance.
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
How Vinkius secures
MiiTel for Claude Desktop
Every tool call from Claude Desktop to the MiiTel MCP Server is protected by DLP redaction, cryptographic audit chains, V8 sandbox isolation, kill switch, and financial circuit breakers.
Frequently asked questions
Can I access full call transcripts?
Yes. Retrieve full text transcripts of calls, organized by speaker turns and timestamps.
How does MiiTel authentication work?
MiiTel uses an Access Token (Bearer auth) against revcomm.miitel.jp/api/v2.
Does it analyze speech patterns?
Yes. The API provides metrics like Talk/Listen ratio, interruptions, silences, and speaking speed (WPM).
How does Claude Desktop discover MCP tools?
When Claude Desktop starts, it reads the claude_desktop_config.json file and connects to each configured MCP server. It calls the tools/list endpoint to fetch the schema for every available tool, then surfaces them as clickable options in the chat interface via the 🔌 icon.
What happens if the MCP server is temporarily unavailable?
Claude Desktop handles disconnections gracefully. if the server is unreachable at startup, the tools simply won't appear. Once the server becomes available again, restarting Claude Desktop will re-establish the connection. There is no timeout penalty or error loop.
Can I connect multiple MCP servers simultaneously?
Yes. You can add as many servers as you need in the mcpServers section of the config file. Each server appears as a separate tool provider, and Claude can use tools from multiple servers in a single conversation turn.
Is there a limit on the number of tools per server?
Claude Desktop can handle hundreds of tools per server. However, for optimal LLM performance, Vinkius servers are designed to expose focused, well-documented tool sets rather than overwhelming the model with too many options.
Does Claude Desktop support Streamable HTTP transport?
Yes. Claude Desktop supports both SSE (Server-Sent Events) and the newer Streamable HTTP transport that Vinkius uses. Simply provide the server URL. Claude auto-negotiates the transport protocol.
Server not appearing after restart
Ensure the JSON is valid (no trailing commas). Check the file path: ~/Library/Application Support/Claude/claude_desktop_config.json (macOS) or %APPDATA%\\Claude\\ (Windows).
Authentication error
Verify your Vinkius token is correct. Go to cloud.vinkius.com to regenerate it if needed.
Tools not showing in chat
Click the 🔌 icon at the bottom of the chat input. If it shows 0 tools, the server may still be connecting. wait a few seconds.